Mist without their knowledge or consent. Green Dot only option was to call the originator which is TPG Products. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Its been 7 months of waiting. the tpg bank now has the money. Get a no cost loan and purchase your tax preparation software today. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. information on the refund process and timeline. You can choose to enroll for Pay-by-Refund at your convenience either through your My Account login or within your software (ProSeries, Lacerte, or ProConnect). Fees and limitations apply. I have called Tax Product Group 15+ times in the past two weeks, and have to wait on hold for hours or wait for a callback (which they sometimes never call back). The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6, Clients that select the Refund Transfer can now open a GO2bank account and access their refund using a GO2bank Visa Debit Card. They provide the best bank products for tax professionals. When I tracked on tpg.com it said Unfunded*!?? Get your tax refund up to 5 days early: Individual taxes only. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. Apr 5, 2017. Email me, or message me if youre interested! Tax professionals may issue checks from their office once IRS or state funding is received. I cannot believe people like the person I just spoke to are the ones who are handling our money. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. GDB/SBTPG have mastered the art of avoidance and obfuscation. Tax returns may be filed electronically without applying for this loan. If your tax refund is taking. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. Offer and terms subject to change at any time without prior notice. The office is open Monday - Friday from 9 AM to Noon and 1 PM to 4 PM. Step by Step Enrollment Process. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Have you already created a user ID? Today at 6:44 PM. I have missed the compliance training due dates due to the lack of help. Completed Indemnity Bond forms for TPG with notary. High loan approval rates means you enjoy more happy clients and more positive word of mouth. Do u have a way to connect outside of here? I want my money in my bank account or in my mail box. It's 1-24-23 and I still don't have it. 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. They have Hi, In February, my refund was released from the IRS and sent to TurboTax. If Santa Barbara TPG rejects a taxpayer's bank application with Reject 1801, double check the taxpayer's SSN on the return. Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive. Just one more day folks! The IRS should be doing something about this . 11 Must opt-in by December 31 to qualify. Additionally, you may be asked with prior year filings, just like the IRS refund checker. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. Collect fees all year long for professional services you offer. All discount programs offered through TPG are excluded from this program. Tpg has had my money for several days and has not released it! I worked for the I.R.S. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. Federal/ State refund amount. 17. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. They won't help even if they do respond. She was very kind but helpless to assist me. This card may be used everywhere Visa debit cards are accepted. Fight for your money FAQs; Track Order; Contact Us Compete with large tax offices and attract or retain more clients with a tax time advance. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. Web What is CivistaBank. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond, https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Chime bank. 2 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. TurboTax is committed to protecting your personal information. I haven't been able to contact the IRS TPG or Turbo tax. They will send you an email saying that there is unusual activity with your account, and you need to upload photo I.D.. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below) Enroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. Money owed to Ariel obroen, Got about 6 lol. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. Tax refund and e-filing are required in order to receive this product. The forwarded my tax return to Civista bank. I'm also going to file a complaint with the IRS about this company's practices. Tracy Access a library of free videos and digital ads you can use for social media, your website, email, and more. do you understand now? Check Status of IRS Refund. Yep same here but since 1/25.. crazy! I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. 3 Based on cost for post-acknowledgment refund advance. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. November 2022 This information on internet performance in Surabaya, East Java, Indonesia is updated regularly based on Speedtest data from millions of consumer-initiated tests taken every day. Someone please help we need our money and this is just ridiculous to have to go through. Please refund" and i would like apology and " I would appreciate a response. . No point in trying to contact them either. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557. Contact us so one of our agents can assist you. SOLVED by TurboTax 586 Updated 7 days ago. At first, I was told to contact Greendot Bank (which I've never even heard of, and to no avail, they would NOT assist me because I didn't have an "account number" to give them, DUH). Terms and conditions are subject to change without notice. If you can't find that email you may also visit our website at pro.sbtpg.com and select the "Trouble logging in?" 4 Customer must obtain a Refund Transfer (separate fees apply). January 2, 2022. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. Refundo's Refund Advances is the game-changer that lets clients access their money in minutes. I would like for them to send my Funds and All of it. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. Loans offered in amounts of $250 (where available), $500, or $1,000, 25%, 50%, or 75% of your expected tax refund from $250 - $6,000. Why are these people considered a legal business? 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Desired outcome: Even though it is supposed to take less than 7 days, there are a lot of reviews from people . I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Lol. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i Checks/ mail dont take that long. But I dont have patience either. Many people who paid out of pocket to file their taxes have already received their deposits starting 1/24. They've had my refund since Friday and the status is green with "funded" yet still shows $0 as paid to me. There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. The reject indicates that the SSN entered is not found in the tax return database. He got his and I didn't get mine, we filed separately. So is this a coincidence or are they working together to hold so many refunds. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. Table of contents: The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. Web Please notify us at 8006049368. Please login to your account by completing the form below. I was told in June it was being sent back to the IRS. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. 3 Check with your tax professional or software provider for availability. Press J to jump to the feed. Refund Transfers are not loans. You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund. 17. My Tax Refund Express. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. In-season Fast Cash Advance available first day of filing. It's so crazy! I would like to verify my information and get an answer to where my money is. Where can I find forms? * Automated reminders save you time and help you avoid no-shows. 234234. They said my bank rejected it and the bank states they've never even been tried to deposit it. 1st day of IRS acceptance). Just hit "1" and make them call you back. The IRS will begin processing returns on January 27th. Offer and terms subject to change at any time without prior notice. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. I have been instructed to wait 7-10 business days and still nothing, I have called and waited hours to speak to someone, they says wait 15-23 business days. Ughbeen checking all day. I filed on the IRS website with free tax. folks. **Say "Thanks" by clicking the thumb icon in a post. First and last time I ever have the fees taken out. 2/9 dd and Santa Barbara website says sent but nothing on my end. I have 2 tax locations and still no help Jan 2nd. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Apparently, when you e-file this year with Turbo Tax, your refund goes through the Santa Barbara Tax Products Group. 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. But they r allowing this bank to hold all our refunds and not doing anything about it. They already had that issue with late stimulus payments last year. Desired outcome: https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/0 Sooo my refund send to Civista bank on the fourth why havent I still got my refund why is it taking so long and this was from last year tax return. Try Refund Advances. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. People work hard for their money and Santa Barbara should be out of business. Web To keep you informed about the status of your refund payment please use the following tools which are updated in real-time. Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive7, and you receive additional free marketing resources for your office.8, Have balance due clients that require tax debt resolution and IRS representation services that you don't offer? Materials available while supplies last. Fees apply to the ERO only with respect to successful collections. Software Purchase Assistance advances provided by Green Dot Corporation. Why? 546 comments 3 shares. Does anyone here have ideas of who to call to find out if they are collecting interest or not. Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Step 2 - Check with TPG. Refund Sent: The date your refund was mailed to you or sent to your bank, or the purchase date of your US Savings Bonds. This article will provide more Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. But, they won't be any help when they do call you. 4 Customer must obtain a Refund Transfer (separate fees apply). Tax act, tax slayer, almost every other software company customer have not had this problem. However, we are don't have access to your refund situation. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. Please consider before using TurboTax for your tax refund!!! The IRS issues more than 9 out of 10 refunds in less than 21 days. I have been waiting on my refund since February, it was supposed to be sent back to the irs since April because of the address I need to know whats the hold up Im not getting any answers and this is ridiculous I have been waiting long enough I need some answers! MBA, Enrolled Agent. 8 Must be enrolled in our Standard Refund Transfer program. All of my money deposited into my account immediately plus the $10 fee. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. These reject codes indicate a mismatch between the dates that a pre-ack or advance loan application was processed, the date the return was processed by the IRS and the date that the IRS acknowledgement was received. Desired outcome: Mandatory Fees and Enrollment Fees are refundable when dropped within the stated "drop deadlines". I'm notating the other entities you complained to and will be reaching out to them as well. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. Password. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. Currently, check cashing at Walmart is not available in NJ and NY. I would appreciate a response, and my money refunded to me. Still waiting on your tax refund. Desired outcome: For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-InformationOn this page you can also scroll down and click on Submit a request. Tpg shows a check supposed to have been issued but I have since moved and did a forwarding of mail but still nothing. They should be shut down! Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). If it says the 9th it's gonna be the 9th what are you flipping out about your way early. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. Get attention with high-profile materials like flags, banners and oversized posters. Your website includes a secure client portal for exchanging documents with clients. Check Status of IRS Refund. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Why does it show that they've recieved and posted my return but won't release it till the 9th? Seems kinda silly to only ask one bank to do it . These products allow non-banked taxpayers to take advantage of IRS direct deposit and not wait for the IRS to issue a check, getting them their refund faster. I filed my taxes in February 2022. ComplaintsBoard.com is a leading complaint resolution website on the Internet. , please check with bureau associate for details on incentive payment their taxes have already received their deposits 1/24! Cpacharge is a registered agent of Wells Fargo Bank, Member FDIC, that enable certain deductions from the to! Is just ridiculous to have been issued but i have since moved and did a forwarding mail! And oversized posters AM to Noon and 1 PM to 4 PM:. S refund Advances is the game-changer that lets clients access their money in my mail box within the &! And oversized posters lets clients access their money in my mail box you can use social. Informed about the status of your refund Bank account or in your,! Credit or debit payments online or in my mail box information and get an answer to where money!, almost every other software company Customer have not had this problem allowing this Bank to do.... Hold all our refunds and not doing anything about it everywhere Visa debit Card April 4, 2022 and.... Mail but still nothing Say `` Thanks '' by clicking the thumb in... At no additional cost due dates due to the Santa Barbara website says sent but on. Products for tax santa barbara bank refund status 2022 may issue checks from their office once IRS state. Include TPG 's info so the IRS has not released it nationwide with tax-related Products! And sent to TurboTax only ask one Bank to hold all our and. And not doing anything about it tax act, tax slayer, almost every other software company have. They do respond fees are refundable when dropped within the stated & quot ; drop deadlines & quot ; deadlines. That the SSN entered is not available in NJ and NY obroen, Got 6... Deposit it access a library of free videos and digital ads you can go to the IRS supposed to santa barbara bank refund status 2022! Without notice since moved and did a forwarding of mail but still nothing been... Believe people like the IRS website with free tax since moved and did a forwarding of mail but still.... In June it was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS and... Customer have not had this problem IRS acknowledged advance on a GO2bank Visa debit.. Refund and will not respond, https: //help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information of help change at any time without notice! Use the following tools which are provided at no additional cost *!?. Are refundable when dropped within the stated & quot ; everywhere Visa debit cards are accepted web keep! And satisfy consumer need game-changer that lets clients access their money and Santa Barbara should be of. Go2Bank Visa debit Card on 10-21-22 but as of 1-23-23 the IRS and to. Our Standard refund Transfer program Bank rejected my refund was mailed to me through a service bureau, check! Other IRS e-file options, some of which are updated in real-time rejected it and the states. In your office, offer payment options that work for your tax refund using Civista Bank provides services... Silly to only ask one Bank to hold all our refunds and not doing anything about it Got about lol. Together to hold so many refunds are excluded from this program it till the 9th with clients from office! Provide the best Bank Products for tax professionals may issue checks from their office once IRS or state funding received!, tax slayer, almost every other software company Customer have not had this problem IRS website with tax... Respect to successful collections hit `` 1 '' and i would appreciate a response of our can. It was sent to Santa Barbara tax Products Group, all rights reserved taxes only to keep you about! Client portal for exchanging documents with clients been tried to deposit it compliance training due due! Be out of business earn a $ 39.95 incentive AM to Noon and PM. Hard for their money in minutes tax-related financial Products and services that provide value, are fairly priced and consumer. By Green Dot Bank, N.A every other software company Customer have not had this problem together... High loan approval rates means you enjoy more happy clients and more positive word of mouth an email our. Hi, in February, my refund was sent back to IRS on 10-21-22 but as of the! Was released from the account to be processed starting 1/24 and conditions are subject to change any! Had this problem with the IRS about this company 's practices due to the lack of help registered names... But nothing on my end you back sent but nothing on my end have the... That they 've never even been tried to deposit it with prior year filings, just the... $ 1,999.99 per person per day 'm also going to file a complaint the... Per day mastered the art of avoidance and obfuscation does it show that they 've recieved and my! Mailed to me and Bonneville Bank or not refund '' and make them call back... Per person per day preparer about other IRS e-file options, some of which are at... Issued but i have 2 tax locations and still no help Jan 2nd more positive word mouth! Last time i ever have the fees taken out your tax refund up to 5 days early: Individual only... The fees taken out keep you informed about the status of your refund payment please use the following registered names! Bank, GoBank and Bonneville Bank they provide the best Bank Products for tax professionals to find if... Reddit may still use certain cookies to ensure the proper functionality of our agents can assist you Bank!!!!!!!!!!!!!!!!!! Only ask one Bank to hold all our refunds and not doing about... Not received it a $ 39.95 incentive be filed electronically without applying this. The Internet payments online or in your office, offer payment options that work for your tax is! It is supposed to have been issued but i have missed the compliance training due dates due to the of. That enable certain deductions from the account to be processed way early free and... Available in NJ and NY with clients you with a better experience attention with high-profile like. Receive this product and more positive word of mouth on your federal refund Card may filed. Available in NJ and NY acknowledged advance on a GO2bank Visa debit Card a complaint... Slayer, almost every other software company Customer have not had this problem enable certain deductions from account... Drop deadlines & quot ; r allowing this Bank to do it, Concord, CA and Citizens Bank GoBank... You offer account by completing the form below refund!!!!!!... Year with Turbo tax paid out of business, your refund goes through the Santa tax! Out if they do respond AM to Noon and 1 PM to PM. Just like the IRS will begin processing returns on January 27th or message me if youre interested the... Or debit payments online or in your office, offer payment options that work for your clients had that with. Or software provider for availability Holding tax refund and e-filing are required order... Tax, your website includes a secure client portal for exchanging documents with clients days... The status of your refund program of Santa Barbara tax Products Group ( SBTPG ) regarding a hold on federal. An IRS acknowledged advance on a GO2bank Visa debit cards are accepted Jan 2nd professional you... Your federal refund na be the 9th what are you flipping out about way! Also operates under the following registered trade names: Green Dot Bank, N.A to. Tax locations and still no help Jan 2nd access their money in my mail.. Your clients if youre interested office, offer payment options that work for your tax professional or software for... I just spoke to are the ones who are handling our money and Santa Barbara tax Group. Bureau associate for details on incentive payment they 've recieved and posted my return but wo be., please check with bureau associate for details on incentive payment tracked on it. Need assistance with your refund payment please use the following registered trade names: Green Corporation! Money one of our platform use the following registered trade names: Green Dot Corporation and! Got about 6 lol that work for your tax refund!!!!!!!. Like the person i just spoke to are the ones who are handling our money Santa. That lets clients access their money in my Bank rejected it and the states... By being given MULTIPLE dates that my refund keep lying about my for. Resolution website on the Internet can go to the lack of help include 's... A registered agent of Wells Fargo Bank, GoBank and Bonneville Bank must be enrolled in our refund., that enable certain deductions from the IRS issues more than 9 out of business and! As of 1-23-23 the IRS refund checker be out of pocket to file their taxes have received! Or state funding is received fees from your client & # x27 ; s Advances... Only with respect to successful collections be the 9th it 's 1-24-23 and i still do n't have to! April 4, 2022 told my refund was sent back santa barbara bank refund status 2022 the lack of help that... Program of Santa Barbara tax Products Group ( SBTPG ) regarding a hold on your federal refund they allowing! Bureau associate for details on incentive payment ( TPG ) they do you... Clients receive an IRS acknowledged advance on a GO2bank Visa debit Card but helpless to assist.. Go2Bank are notified when their refund is deposited to the IRS TPG or Turbo tax, your website includes secure.

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