The website then gave me the option to put the date I filed and when I did that they said they would review it and get back to me in 24 hours. It takes about four weeks to check on a refund if the taxpayer mails a paper tax return. I got my refund in feb early march. Taxpayers can start checking their refund status within 24 hours after an e-filed return is received. If your efiled return was just accepted today, then it likely won't show up at the IRS "Where's My Refund" tool for at least 24 hours. Unless you get a letter or something. IRS2Go is the official app of the Internal Revenue Service. (Never happened to me). It's an old thread, but I hit the same issue. I would put my social, filing status and amount of refund in and there were no problems. The website also shows a message, "We cannot provide any information about your refund. I have called the IRS number and the automatic voice message system tells me that my tax return has been received and is being processed. If you filed Form 1040-PR or Form 1040SS, the refund amount is found on Line 14a. Compare the information on the notice with the information reported on the Form 1120. Been preparing taxes professionally for 10+ years. So must just be their site and app. My federal return finally got updated on the IRS site overnight, so now it has the stock "you should get your refund within 21 days" when I check it with the IRS2Go app. HP\O]y&cn q7pA\7({QF@3.jff`@UQ \>/Metadata 54 0 R/PageLayout/OneColumn/Pages 344 0 R/StructTreeRoot 70 0 R/Type/Catalog>> endobj 348 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 349 0 obj <>stream All or part of your refund can be diverted ("offset") to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts (e.g., student loans). I guess we just wait. Been preparing taxes professionally for 10+ years. Then, it began working again. We care about protecting your identity. however irs2go app as well as the website keeps stating that my info doesn't match. Before you call, make sure you know or have the following information handy: https://www.irs.gov/help/telephone-assistance, You can use this efile status check tool to confirm that it was indeed accepted:https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. Rocky was a Senior Tax Editor for Kiplinger from October 2018 to January 2023. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. Georgia has always accepted my return in near-realtime in the past years I've electronically filed it. I'm glad others are having the same problem so I know it's not just me. I filed April 8th, 1 week ago and I checked the app everyday. I filed with Credit Karma, and it was accepted on the 18th. Adviser or provide advice regarding specific investments. The Where's My Refund feature on www.irs.gov and the IRS2GO app for your smartphone are great ways to track your refund. I filed and was accepted 2/1/19. Unfortunately, though, the wait might be a little longer than usual this year especially if you filed a paper return because the IRS already has a backlog of unprocessed returns from previous years that it has to work through. Fortunately, the IRS has a tool that can help reduce the anxiety that comes with waiting it's called the "Where's My Refund" portal (opens in new tab). This is an old thread from last year. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. The software also associates an inquiry with the resulting reports. Provided that you are entering all of the requested information correctly, it simply means that your return has not begun to process yet. irs2go does not match. E-filed and accepted on Feb 15 2020, then stuck on "still being processed" until last week when WMR said "information does not match". However, my folks havent gotten theirs and the system says their info is wrong when looking for their stimulus. It did that to me for a while. Press question mark to learn the rest of the keyboard shortcuts. But it always says my info doesn't match. We'll help you get started or pick up where you left off. I filed April 8th, 1 week ago and I checked the app everyday. I spent my last 11 years at the I.R.S. The website also shows a message "We cannot provide any information about your refund. I tried checking transcripts but none for 2021. checked to see if it was under 2020 and not there either. I filed 2/21 my taxes have said processing this WHOLE time. Whether you need a mobile app for doing your taxes or just want one handy to check the status of your refund, we have you covered. If you get Refund Status Error that says "Information does not match. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes, Social Security cards and birth dates for those who were on the return you are calling about, Filing status Single, Head of Household, Married Filing Joint or Married Filing Separate, Your prior-year tax return. 2. I'm dealing with the same situation as you are! 1 yr. ago. Payments. my return and they were processing it. Press question mark to learn the rest of the keyboard shortcuts. I started getting this message this weekend, which wasn't all that weird because this has happened twice before this year. IRS2Go was showing that it was received. Why does the irs website say my information doesnt match when I go to look up my refund I filed over 3 days ago and it says they accepted my return, the website and it said the same thing. The IRS began processing 2022 federal tax returns on Jan. 23. Please re-enter your information" . I was able to check my refund status on irs.gov Up until yesterday. IRS2GO says no match found. We do not manage client funds or hold custody of assets, we help users connect with relevant financial Not surprisingly, it's called the "Where's My Amended Return" portal (opens in new tab). tool at the IRS website, which updates daily. Solved: I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i Browse Pricing Support Discuss TurboTax.com Open TurboTax Sign In Why sign in to the Community? If your refund is being deposited into your bank account, wait at least five days after the IRS sends the payment before contacting your bank to check on it. Mine is doing the same! MBA, Enrolled Agent. I've been checking it since 2/13 and never had a problem but now when I enter my information in either the app or the site, I'm told my information is incorrect. This has never happened to me in many years of using Turbotax to electronically file both federal and state returns. I reinstalled the app and still get the same error message. It's happening to me now and I'm so confused. HWYoG~_Q3wKD"$d=Ss. the website also shows a message. however IRS2Go App as well as the website keeps stating that my info doesn't match. The IRS updates the toolonce a day, usually overnight, so there's no need to check more often. My son just received his refund 2/18 . I'm dealing with the same thing right now and would love some insight. Processing an amended return normally can take up to 16 weeks, but lately it's been taking the IRS more than 20 weeks because of COVID-related processing delays. The IRS can also adjust your tax refund amount if it makes changes to your tax return. When will I get my IRS tax refund? Up until 3/14 I was seeing still processing now my info is incorrect. That happens from time to time. Calling the IRS won't speed up a tax refund. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. Approved my taxes and gave me a send date. we cannot provide any information about your refund. The agencies program software to combine data from multiple sources into a single record. . we cannot provide any information irs 2022. cash app reporting to irs 2022. irs2go says . Also, beginning in May 2022, you can check your refund status for any of the three most recent tax years. Some variation levels are normal, but sometimes things can get a little too gray . Before then, the tool only showed the refund status for the most recently filed tax return within the past two tax years. The return may include errors or be incomplete. (Note: You can also download and use the IRS2Go app (opens in new tab) to check your tax refund status on a mobile device.). Today i check and it says information does not match when its 100% correct and i check it every day. "Information does not match" when trying to check refund So whenever I try to check my refund status it tells me my information doesn't match. [deleted] 3 yr. ago. For 7+months now, I've been checking WMR and it's been saying "your return is still being processed" a refund date will post when available. IRS2Go is the official app of the Internal Revenue Service.--When installing IRS2Go, you may see a list of Android permissions that the app requests. Was this ever resolved for you? tool. I think they start doing system maintenance over the weekend and WMR goes down, but they don't put up a warning message or anything. ("Adviser(s)") with a regulatory body in the United States that have elected to participate in our matchin Perhaps the same for the Irs2Go as well. Please continue to check for updatesusing the, Individual Taxpayer Identification Number (ITIN), https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp. Same with me. Been preparing taxes professionally for 10+ years. Kiplinger is part of Future plc, an international media group and leading digital publisher. tool. This just started happening to me tonight. Same here I filed Feb 3rd it was accepted on the 12th. Its saying my information does not match but it was working and processing yesterday what does this mean. I filed electronically more then 3 weeks ago IRS2Go says information does not match and everything I read says 3 weeks or less. I just don't understand? What to Do If Your Tax Return Doesn't Show Up To track your refund, you'll need your Social Security Number, your filing status, and your total refund amount, excluding cents. I filed with turbo tax. Reported Income Doesn't Match IRS Records When you receive W-2s or 1099s reporting income, the IRS gets copies, too. I filed with Turbo Tax in early February. 2021 Tax Refund Status In 2022 IRS2Go now says my information does not match Something really weird is going on here. MORE. Accepted last week no other info . hXYo6+|LP(E l6bwbkeXJHd=&\L$T0A"AaM #\< XQ@V 7 $t;7Y;0Aq5+jY =^^rUXt5 Been waiting a long time to get my refund. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? I have a question. irs2go says info does not match 2021. how to use irs2go app. I filed March 15th and still havent gotten my refund. Continue checking the Where's My Federal Refund? The 2021 returns are starting soon. The IRS2Go App allows for a less challenging tax season experience. I've input all the information correctly and rechecked it over and over. is the same information available to IRS phone assistors. Tap on Storage & Cache. irs,app,says,information,doesn,t,match,2022. Apparently the IRS2Go app and website sometimes takes up to a week to update. Checked the app everyday never happened to me in many years of using Turbotax to electronically both. Folks havent gotten theirs and the system says their info is wrong when looking for stimulus... 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