It was a really bad experience and the kind of the representative so bad and they are not with the customers. 10 Reasons Why Hotel Xcaret Arte is #1 All-Inclusive Resort for Couples in Playa del Carmen, Mexico 1. Complimentary wireless internet access is offered throughout the resort. sent me to change. Bio: Food was amazing, service was as good as it gets and management was incredible. Fuego Restaurant: This la carte restaurant serves an extensive menu of classic Mexican food created using traditional ingredients and with a delicious touch of gourmet high-end cuisine. Set beachfront in Playa Mujeres, this resort appeals to families, friends and couples. This gourmet restaurant features contemporary Mexican cuisine and a seven-course tasting menu, all designed by a Michelin star chef. Xel-H Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality. Every moment was special. A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Yes, this is considered very unique and yes to the flavors do not appeal to a wider audience, but we appreciated the artistry, the craft and the intent. The resort features casual suites, including spacious one- and two-bedroom suites, three pools, a water slide, restaurants and bars, and a relaxing spa. Additional amenities include one 50-minute massage for two (three-night minimum stay required), butler service, a volcanic stone tub on the terrace and an in-room Jacuzzi. Gastronomy 10. It does not apply to combinations of two or more parks or tours. When I returned without wearing the pants they suggested I just wear them unbuttoned and the fly open with a longer shirt. Youre in vacation and I am not wearing like to be in the beach but they did not accept and it was a bad situation after between my wife and I. I do not need to deserve this.More. The resort features 271 elegant suites, including unique swim-out suites, a selection of restaurants and bars, two pools, and a 14,000-square-foot spa with a hydrotherapy circuit. El primer mexicano con una estrella Michelin, lleva el concepto de la gastronoma mexicana a You are allowed to get in bathing suit only during the lunch time but not wet suit. The Caribbean is one the most beautiful places in the world. Skirt steak The service was above and beyond. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reasonable Price 4. Absolute worst part of our Xcaret experience. On Carretera Chetumal - Puerto Jurez Kilometer 282, Solidaridad, 77710, Playa del Carmen, Quintana Roo. This resort features two restaurants and pools, including one adults-only rooftop pool. We did the chefs menu and it was fabulous. FUJI. Suites are located in Casas Viento, Espiral and Tierra, and feature a garden view. For drivers under the age of 25, additional fees and/or restrictions may apply. Location: next to Fish Therapy. Set in the exclusive community of Puerto Los Cabos, this all-inclusive resort caters exclusively to adults. Yes, some of the hotel suites have certain adjustments and access for wheelchairs, which are available to you with prior request and are subject to availability. Excelente comida. Everyone gets the same meal. When you make your reservation, we will give you an option to send us your requests. Sightings of monkeys, coati, iguanas, and other wildlife. This beachfront, all-inclusive resort overlooks Banderas Bay and features 291 rooms, an expansive free-form pool, a variety of restaurants and bars, a kids' club, a teens' club, and a spa. The dress code at Xcaret is Casual Dress. No. In addition to a Family Club, in which the whole family can enjoy pool tables, mini-soccer table, air hockey and a TV, among others. Guests will enjoy an expansive infinity pool, a selection of restaurants and bars, and a relaxing spa offering a hydrotherapy area and a menu of rejuvenating services. Complimentary wireless internet access is offered throughout the resort. Tah-Xido Casa del Patrn Contemporary Japanese cuisine, offering the best of eastern flavors and culinary arts at a glance: Dinner Table service Reservation only Chef Luis Arzapalo Arenale Inlets Area Ocean view restaurant with a relaxed atmosphere, serving up comfort food celebrating humble cuisine and local ingredients at a glance: Lunch Dinner Costco Travel is not responsible for inaccuracies or provider modifications. %[}]. Worth every penny! Thank you so much for having us, we will be back. Buscaremos enamorar y cautivar almas con cada platillo, Bar/Lounge, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Private Room, Vegan, Wine, Aguacate Tatemado + Jocoque Casero + Aceite de Quelites + Hoja Santa, Salsa Macha + Yuzu + Pure de Frijol + Verdolaga, Camarn Campeche Curado + Frescos Encurtidos + Caviar Osetra Ahumado, Panna Cotta de Hinojo + Polvo de Algas + Salsa de Oporto + Chile de rbol, Salsa de Trufa + Hongo Shitake + Crujiente de Coliflor + Menta, Mole Rosa + Pure de Betabel y Maple + Nuez Pecana + Semilla de Cilantro, Mil Hojas de Russet + Ikura + Jus de Ajo Negro + Pure de Raz de Apio, Nube de Lima + Granizado de Yuzu + Pepino Osmotizado + Gel de Menta, Helado de Chocolate + Merengue + Pure de Amarena + Oro, Reviews can only be made by diners who have eaten at this restaurant. And theres no refund if you purchase & change your mind. Waiter very knowledgeable and attentive . This family-friendly, all-inclusive resort is located in Puerto Morelos and features six restaurants, Club Nick for kids, a fitness center, a spa, and access to Nickelodeon Place and the themed Aqua Nick water park. Contamos con Valet Parking directamente en el rea de recepcin del Hotel Xcaret Mxico. Where its 90+ degrees everyday. Guests have signing privileges in the restaurants and bars at the neighboring JW Marriott Cancun Resort & Spa. Ill be happy to help you. 293 talking about this. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This expansive, all-inclusive resort features four pools (including one children's pool), 17 restaurants, numerous bars and lounges, a kids' club, a spa, and an array of activities and entertainment for families, couples, and people of all ages. Privacy Policy. Property offers above-average accommodations, service, comfort, facilities and grounds. Carlos Gaytn, el primer Chef mexicano en recibir una Estrella Michelin, abre las puertas de su nuevo restaurante. The resort features stunning pools, numerous dining venues, including a microbrewery and a sweet shop, a kids club with a water park, a teen lounge, and the relaxing Zen Spa. esta experiencia no decepcion, aunque no tenamos expectativas, todo lo entregado estuvo por encima del promedio, la atencin al detalle, la experiencia de servicio estuvo por encima del promedio, las combinaciones de comida y vino fueron fantsticas. Add your own word. Guests of the Preferred Club will enjoy additional amenities and services. If youre not crazy about fancy food and wine, you will not enjoy this. Enjoy delicious breakfasts and meals in "El Troglodita" restaurant, open from 11:00 a.m. to 5:00 p.m. . This beachfront resort is ideal for families or friends seeking a lively setting. Carlos Gaytan is the first Mexican chef ever to receive a Michelin Star (for Mexique in Chicago). Additional amenities include complimentary one-time access to the hydrotherapy circuit at Muluk Spa & Wellness, a volcanic stone tub on the terrace and an in-room Jacuzzi. Amazing service! For other parks, consult your Guest Service Manager for service hours and reservations. On a positive mention, the next morning (our check out day) the restaurant HA' did send my special birthday dessert to our room with our breakfast order.More, First trip a door review, ever! The hotel features personalized service, a tranquil ambiance, an oceanfront pool, three restaurants and a relaxing spa. Complimentary wireless internet access is offered throughout the resort. Restaurante Ha' is rated 4.8 stars by 203 OpenTable diners. Im writing this back in Texas, with food poisoning, going to the bathroom every hour or so We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. All suites feature a balcony or a terrace with a hammock, locally-made furniture and dcor, a seating area, and a Nespresso coffee and tea machine. This restaurant offers a wide selection of foods for all tastes. No ofrecen digestivos y te llevan la cuenta sin pedirla. Food was amazing, service was as good as it gets and management was incredible. HA': In the case of the familiar categories, the maximum is 4 people, including children and adults. Located on the beach near Puerto Morelos, this all-inclusive resort features spacious accommodations, which are ideal for friends or families traveling together. Additional amenities include an in-room Jacuzzi. Set on a long stretch of beach, guests may enjoy two pools (including one exclusively for Royal Level guests), five restaurants, a kids' club with a splash pool, and daily activities. Industry experts agree - Xcaret has won the Travvy Award for "Best Park in the World" in 2016, 2017 and 2018! Additional amenities include direct access to a pool, access to an exclusive rooftop pool and restaurant, butler service and an in-room Jacuzzi. Tripadvisor performs checks on reviews. There needs to be a warning not to book more than 2 diners at a time. You can navigate into the Hotel property pages, Costco warehouse locations and Region maps by clicking on the following icons on the map: You can see the names of other important landmarks by pointing your mouse over the following icons on the map: Executive Members receive an annual 2% Reward, up to $1,000, on qualified Costco Travel purchases. Awesome wine pairings, fantastic ambiance - food is very very good but maybe not quite excellent. For those that have been to Excellence Riviera can you let me know if men can wear sleeveless vest to breakfast and lunch GAYS just know how to do stuff! Defined as Water in the Mayan language, a sense of flow established on arrival and continuing through an immersive space surrounding a cylindrical glass fountain, guests are seated on plush banquettes abutting crisp linens, the service gratuitously pleasant such that no want or need goes unfulfilled. Guests 18 and older are welcome in this category. The dress code is formal. The service was on point and the food offered surprises in every course. Remember you'll be getting completely wet so keep that in mind when choosing them. They provide great experiences and great food. This curated, all-inclusive hotel caters exclusively to adults and features many natural and locally-sourced materials, creating a rustic-meets-modern aesthetic. On the "HA" restaurant the dress code is Formal elegant. If you'll be wearing only your bathing suit, try and go for a swimming trunks option . Cantina Los Faroles: El servicio muy malo, apresurado, no se saben los elementos de los platillos ni de los vinos. The corresponding penalties will apply. Some rooms have this service included in the rate, for more information contact the Guest Service team. 77750 Riviera Maya Mexico. %{= pickUpAgencyName } This luxurious, all-inclusive resort boasts a sophisticated experience, impeccable service and elegantly appointed suites. So, my most sincere advice for who stays at the hotel: enjoy the wonderful restaurants that ar included, you will.have delicious food an outstanding service.More, Dressed in very nice shorts and a button down shirt but didnt meet the dress code (any long pants and any closed toed shoes). Well if you do not mind a 3 hour dinning experience with drinks and exotic food with beautiful surroundings then yes. Suites are located in Casa Fuego and feature a river view. Blown away by the food, the service was fantastic, & the value was outstanding. The Xcaret Plus package gives you the following: Access to Area Plus facilities including restrooms, dressing rooms and showers. Gastronomy is an acknowledged art in Hotel Xcaret Arte, an art that neuters your body and soul. The restaurants are great and the day is a nice long day of activity. Located on the Sea of Cortez, the resort features 272 spacious suites, two pools with a swim-up bar, and four a la carte restaurants, a buffet, a grill and a caf. The drink pairings went harmoniously with the food. Guests may enjoy Nickelodeon-themed activities and experiences, from character meet and greets to poolside performances. 32809 Website https://www.hotelxcaret.com/en/ha-restaurant/ Payment Options AMEX, MasterCard, Visa Dress Code Business Casual Executive Chef Carlos Gaytn Location Carretera Federal Chetumal-Puerto Jurez Kilmetro 282 Lt 023 2, Hotel Xcaret Mxico, Playa del Carmen, ROO 77710 Neighbourhood Playa del Carmen / Riviera Maya Not quite excellent, no se saben los elementos de los vinos parks or tours the pants they suggested just... Contact the Guest service Manager for service hours and reservations chef ever to receive Michelin... Other wildlife change your mind to receive a Michelin star chef relaxing Spa contamos con Valet Parking en... Se saben los elementos de los platillos ni de los platillos ni de los vinos,! Without wearing the pants they suggested I just wear them unbuttoned and the kind of the familiar categories, maximum! 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