For that reason, I recommend checking for outages before you think of doing anything else, such as restarting your Xfinity Box. Check your user manual or search online for specific instructions on how to reset your remote. The DTAs flickering green light indicates that it has not been activated or that it has failed to activate. Press the menu twice using the Comcast remote and go to the setup button and eventually click OK. You will find some settings for the message indicator, turn it off, and exit the menu. If you have a Flex device, connect it using the WPS button. The box will show the Booting message again. Despite their longstanding success, you are bound to experience some issues with your cable box from time to time. Rest assured you have reached the right team of experts to help. From that point the three outputs go through the walls to various points in the house. There are other ways to restart the Xfinity box, including: That said, youll most likely just want to unplug the box itself to restart the system since you may not be able to access the screen at this time. How long does it take for cable Box to Boot? Im certain whatever is going on, that it has to do with the box itself. I went online to find out what this error meant and how to fix it because I had been itching to watch something on cable, and I had found enough time off to do so. Second, you will want to try pairing the remote with your Xfinity TV Box. While restarting your Xfinity box is a simple reboot, a hard reset will essentially restore the box to the original factory settings. One DVR box, one additional TV box, and one TV adapter. If you use an antenna, you also can try unplugging your TV from the wall for a few seconds and then plugging it back in. All connections are good. This started about 3 weeks ago when I had a power surge in the house due to bad weather. I am unsure of the model numbers but would assume the new box is a later model. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. Getting Started Kit Installation Overview Videos and Guides. I'll say the box' docsis signals that the new boxes are out of spec and can't lock in. After selecting, click Continue and enter the details, including your username and the password. The light on the front of the box should also be flashing in addition to the status code. After that, try restarting the box and see if the issue will be solved. Basically, the first thing to think of is to check the connectors and rule out any issue. To do this, go to the Samsung support website and reference the How to Program Remote to Samsung TV FAQ. If it does, go through the process and the channels should come back. Hi u/shithawkk, thank you for your post, and I apologize for the issues you are experiencing after your upgrade. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Xfinity Box can get stuck with the boot message for a prolonged time. RDK 03003 indicates that those specific units have a terrible (unusable) Comcast network connection. This will help to ensure that your remote is properly connected to your TV Box. RDK-03004 Unable to Connect to XFINITY X1 Error Code Unplug the X1 boxs cable from the electrical outlet to reactivate your service. Xfinity TV is a necessity in our homes today. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. When the box turns on, check if PSt appears again on the box, and if it does, try restarting again. To reset the box, long-press the power button for almost 10 seconds. When it is stuck on the boot mode, youll most likely just see a blank screen, so you wont be able to navigate to anything on the TV. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. If they are loosely fitted, there are chances that signals from the coaxial line to digital data will not work correctly. The light should now be turned off. Please send your complete address, name on the account and this link to cox.help@cox.com. First, make sure that the batteries in the remote are fresh. I just upgraded my account services, and along with that came a new DVR box to replace my old one. If your remote is connected to a streaming device, make sure all required updates are installed. They may be able to provide more advanced troubleshooting advice and possibly send out a technician to take a look. Examine the battery life of your gadgets. Its time to verify that all the power cords are connected. If you have a universal remote, you can follow the same procedure. Hi EminiR2k. Depending on the type of TV remote you have, there are a few different ways to unfreeze it. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). If the problem continues, try the following: Make sure the cable connections are secure. If the signal is weak, you may need to invest in a signal amplifier or a better antenna system to help strengthen the signal being sent to the TV. . When you get PSt when turning the box on, it usually means that the box isnt receiving a cable signal. You can click on it for further details about the outage. Should this happen on a regular basis, however, it could signify a bigger issue. The acronym stands for Primary Service Type.. An issue like this can happen if the cables that the box uses aren't connected properly or are damaged by general wear and tear. This generally indicates that the set top boxs phase locked loop circuit is faulty or broken. If they are dead, replace them with fresh batteries. It wasnt until I finally unplugged the power in the back, waited 30-45 minutes and plugging it back in that it FINALLY completed the boot up and seemed to be working fine. The first thing to do when your Xfinity Box says boot is to restart the box. However, it can misbehave from time to time. If the Xfinity Box is not working right, you will probably not receive stable cable TV signals. In many cases, these remotes will be irreparable. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. How long this takes will depend on many factors, but typically, it will take anywhere from 10 seconds to two minutes. Xfinity is a TV box that connects the TV to the cable. Press question mark to learn the rest of the keyboard shortcuts. Comcast offered to provide new TV boxes. If you're still experiencing issues, contact us . If there are any, remove them and try again. If the cable connection is up and running, and theres nothing wrong with your cables, it might be that the box is not recognizing that its receiving a signal. Enter the Samsung TV remote code from the list above. Anaheim. Additionally, you can look for the input number above the HDMI port that your Cable TV is using. Its wise to restart the process once again to see if things will be back on track. If you have a TV+Internet connection, make sure youvehooked up the Xfinity box and your internet connectionproperly as well. Ive had this service for about 3 years now with no issues up until now and the past 2-3 weeks has been nothing but frustrating. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Try disconnecting any other external devices from your TV and see if the issue persists. We will be glad to help. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If the batteries are not working, the remote may not be able to change channels. When the reset completes, the box will let you know. Test the remote to see if it is now working with your TV. So, how can you resolve the problem? This can be done by opening up the back of the remote and locating the battery cover.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Replacing the batteries should fix the issue if it was caused by low battery power. Why is my gift card balance not working on Amazon? To correct this, open Settings on your TV, scroll down to General and select Addressing. Check the Comcasts message to see whether some important notifications could be the reason for this error. However, there are situations when the TV Box can say boot for long, even when you have not initiated any action. Thanks, Lisa, Cox Support Forums Moderator then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). If the batteries are not working, the remote may not be able to change channels. What are the 3 things you should always ask a patient before surgery? Necessary cookies are absolutely essential for the website to function properly. What do I do when my Xfinity box says boot? After starting, the rdk03003 error message states cast.. This Xfinity Box is not different from the typical DVR. pressed the power button? I doubled checked the connections for all three boxes. If your Xfinity box keeps rebooting, it most likely is overheating, has signal issues, or is experiencing power-related problems. Restart". I appreciate all the troubleshooting steps you have done so far. To do a system refresh on your Xfinity cable box: RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If the connections are all securely connected and there is still only one channel working, youll need to contact your cable or satellite provider to make sure the signal from your provider is being received correctly. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. If your remote is still not functioning after following these steps, you may need to reprogram the remote for your specific Samsung TV model. It is always vitally important to be sure that theres no Xfinity Cable TV outage in your area before jumping into any other troubleshooting step. There can be several reasons why only one channel is working on your TV. If youre having trouble refreshing your Comcast cable box, you can always contact a Comcast representative for help. So, youll have to set up any custom settings again. The box will begin the reboot process, which should take around two minutes. If this doesnt work or doesnt prompt you, you can go into your settings in the guide and manually do a channel scan. Highlight the specific message and eventually click Ok on the remote. Another possibility is that the Address settings on your TV are incorrect. Before you try messing around with your Xfinity box, check for outages in your area. The outdoor digital box receives and processes signals perfectly. Maybe the box cannot work well because its not activated with Comcast. Restart your Xfinity box to try fixing the issue. Sometimes the box can get stuck while in the booting process. If this problem is not solved, you should contact the Comcast company through 1-855-399-1542. You can press the box until the screen flashes. Another viable and very common process of solving this case is to reset the Xfinity Box. Hi EminiR2k. Box powered off and back on Displaying CAST than 1 PSt with "Welcome" displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. In this article, were going to go over the common reasons why this happens and what you can do to fix the problem quickly. They may, however, activate the box if necessary. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. Resetting the box should be done after you have tried all the above methods in vain. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. Xfinity is a popular multi-purpose service provider that gives residents complete family packages for the TV, internet, and Phone services. Your email address will not be published. Although its rare to face the Xfinity Box issues, many of us dont know what to do when the box fails to start or says Booting for an unreasonable period of time. The input and the output cables and connectors should be perfectly tied to the box. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). When this happens, keep in mind that it will take much longer for the system to reboot. There is a possibility the booting module is stuck, and thats why you see a blank screen. If all the above methods dont cut it, the last option is to reach out to the company for solutions. Second, you will want to try pairing the remote with your Xfinity TV Box. When I booted it up one morning, the box went through its startup process but got stuck at a point where the display on the box said PSt, which I had no idea what it stood for.