Install the bulb in a fixture with a standard ON/OFF toggle switch or a power strip. They sent two new lights and the exact same thing happened. I'm Adam B, a writer from Smart Home Generation. It can't even be reset for some reasons and support site does not offer any other ways to resolve the problem. Select "Sengled Smart LED Zigbee". Note that broadly speaking, Hue lights are divided into White, White Ambiance, and White and Color Ambiance models. I have a pair of Sengled lights in my living room and only one works with Alexa, it used to work. Mine worked for less than a week. So, keep that in mind if youre struggling to get through these errors. In SmartThings app, click on "+" and add a device. Hard to Pair Bluetooth if at all, once working fails connection repeatedly requiring re-attempts to pair. That is why it was blinking. YI Camera Not Scanning QR Code? Ensure Your WiFi Connection Is Working Properly. I got two of these bulbs and both disconnected from the Dot the same time today. The issue is that without a central control for all of the Living Room bulbs, the signal is not sure which bulb to activate, causing it just not to activate any. I have a few Sengled color bulbs that I've had since last Christmas and they've worked flawlessly with my Alexa since then. Stay away from this crap. This deal includes a 4th generation Echo Dot as well as a handy smart light bulb. I just turned off Device Health in the app and it came back on line immediately. While this is extremely annoying, sometimes it is the best path to take (at least to try) and can end up fixing a lot of problems that would cause you to pull your hair out when you could have just listened to the person on the phone and hold in the power button. Worked fine for a month or so, but started getting the device is unresponsive message. I called the manufacturer and all they could tell me was not to put them in lamps with adjustable switches. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Closed. Skip to main content. Its annoying. People who are controlling their smart home appliances from a voice assistant are asking if Sengled light bulbs work with Alexa? Okay so I used the Philip bulbs at my other apartment. I'd looked all over online for a fix last month, but could find no real resolution. When paired with a phone and the Sengled mobile app, or the users hub app of choice, these can all be controlled remotely as well. switch off the Smart light bulbs (do it from the wall switches or unplug the power cord). Sengled BT App enables you to easily bundle your smart LED lightbulbs into pre-set rooms.You can set the name of the lightbulbs according to the purpose. Their reply was no help and advised me to call their support line and wait 1.5 hrs for assistance. Log into your Sengled account and try to pair the app again with the smart device. So here are the steps to follow in order to delete your Sengled bulb from the Alexa app: This is all that you need to know about Alexa and Sengled light bulbs and how to integrate them and control them using your voice, so if you have additional questions you can visit other articles in our website. We recommend selecting "Sengled" as it makes organizing your bulbs easier. Same problem as the above. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. The app will ask to confirm the light blinked when powered up. It worked fine until recently when Ive been having issues with all my Zigbee bulbs suddenly dropping offline and then randomly coming back online. very frustrating. The Sengled bulbs need an internet connection to allow you to manage it via Alexa voice assistant, so go and check your internet connection on your computer or smartphone and make sure that your connection works well and your subscription hasnt expired. Money wasted! :p Drop down menu. Finally try to control it again from the Alexa app . If it does not flash three timespausethen blink once, you will have to try again. Many Zigbee bulbs listed as ZLL are known to be terrible repeaters and can cause chaos in your mesh. I unplugged the Echo for 20-30 seconds and behold! Ive had mine for 10 days and all four have gone unresponsive. If youre using Alexa on your smart speaker try to do something else like turning on the TV or changing the temperature to make sure that the problem is coming only from the Sengled bulbs. BR30 . One has started disconnecting randomly and while I finally got it to show up in the Sengled app I cant get it to pair for Alexa at all. I havent tried removing them from the hub before re-adding them because this would be more troublesome given the automations I have in place, but other than that, I have no other solutions. A regular light switch may not be fast enough. I found the way! Naming conflicts are common in pieces of tech and can cause issues in where the signal is supposed to go. Maybe if you are on the phone with them as you test it, you can get lucky, and the company can give you some refund or send you another bulb if yours is defective. But the kitchen needs 2 lights. Guess Im buying a different brand to replace it. With the bulb on open up your Hue app and tap on the Menu button in the upper left corner then select "Settings.". Might need to go into the ST app and add device screen, but Im not sure if this is required. At the top of the "My lights" list select "Connect new lights "; in the screenshot below disregard the "Lux" entries as these are existing bulbs already . You may find some bulbs dont require you to fully reset themat first. Once the bulb is installed, press and hold the "Mode" Button on the base of the bulb for two seconds. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). They all worked great and then when i closed app and reopen a few hours later all 4 bulbs are now saying unavailable.. Sylvania Bulb Not Responding (Here are 6 Tips To Fix It). This is happened so many times that its not worth the effort anymore. Ive been dealing with this problem of Sengled light bulbs disconnecting repeatedly from smartthings hub as well. Ideally, the issue will be fixed as soon as you address the situation with the fixture compatibility. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Connection . What you can do is go to settings and uninstall the Sengled Home app from your phone. But when I moved that one it still kept going to unresponsive, just like the others. Still nothing, so i decided to return it and get a new one instead. I know that they dont show up as new devices, the original devices just show as available and work. These instructions work for the Smartthings Classic app as of 7/20/2019. Then revert to the original name. Check Amazon smart speaker or your smartphone. - With the bulb on, reset it. I tried resetting it and even switched the bulbs. Alexa does not. I hope Amazon will replace or refund, Bought a couple of these they worked fine for a month so I bought enough to do my whole house set up was easy and everything worked great then all at once they all quit working Ive tried everything some of them Ive gotten to reconnect but they still wont respond probably going to send these back to Amazon for a refund. Create an account to follow your favorite communities and start taking part in conversations. Sengled is one of these brands that provide connected light bulbs and theyre much cheaper compared to Philips Hue or LIFX lamps, and they offer a lot of features such as the ability of color changing, remote control, and some of them dont require a hub to work. Sometimes these bulbs lose their connection to Alexa so you cant control it from the Alexa app on your mobile or from your Amazon Echo smart speaker and this is our topic in this article. I do have some networking equipment in the room (router/etc), but didnt think it would be interfering since other devices in the house connect fine. Ive had it since January and had to reset it once, then two days ago it went unresponsive. 8 Ways To Fix Govee Lights Not Responding To Alexa. I went online, reset the bulb all kinds of stuff. This article will go over the relationship between Alexa and Sengled bulbs and how to pair them using your mobile phone or tablet, how users will benefit from this combination, and much more so see you below. If done correctly, then itll flash five times. I have two 100 watt sengled bluetooth bulbs that are connected to one Echo and one Echo dot. Select "Add a Product" from the menu in the top right corner of the home screen. You must enable Bluetooth for now. Due to high demand, I have created this video to walk you through step by step the process of setting up and pairing the Sengled Bulb with the Amazon Echo Do. It's not that I have a problem turning on/off my lights, but the whole purpose is convenience, right? Tried the on off on off 10 times multiple times, didnt work, other than blinking. I have to turn them off and on a few times before theyre recognised again. I know this is an old thread but just went through Sengled issues. Recently, multiple users have mentioned issues with getting the Sengled bulb paired up with their hub or mobile device. Wait at least 30 seconds. Step 2: Tap the Sync navigation button. Is there a fix? I am uncertain if this will fix anything, but I did finally find this feature in the Smartthings Classic app. I was in the bathroom, which is where they are, and the lights were on but the app just said they were disconnected. Heres what you gotta do: Once connected, they help form an expandable network. Sometimes it is the app and not the smart bulb that is the main reason for the issue. But I wanted to pass along what I saw at the Sengled site and how I found the option in the Classic Smartthings app. You will notice that the white base of this bulb is a 2-pin base. Overall, a Sengled bulb is just another piece of tech and falls under the same troubleshooting rules as just about any other piece out there. With a hub, a user can use up to 64 Sengled lights and devices at the same time and all connected to do as the user pleases. Turning the power back on to the hub then allows the mesh to rebuild. Step 2: Remove the backplate from the grid, and here you can see it has a 3-pin connector. How to fix the Sengled bulb connectivity issue with Alexa? Customers are not aware of the 3-minute pairing window on the Sengled smart bulbs, which is why they cant get their smart bulb to connect with their app or the hub. For now. The black wire should be facing towards the bottom. Daylight . . Just wait for them to respond and follow their every instruction step by step to sort out your issue. The bulbs should now be controllable. I connected it to the Alexa using the simple setup and then I could get SmartThings to see it and now have it working in WebCoRE. How to unlink your Sengled light bulb from Alexa? It was a deal with Amazon. 5 steps to fix Google Nest Hub that keeps restarting. I had nothing but bluetooth connectivity issues. We do not provide shipping. It works fine if I use the Sengled app. . Same worked for me. Ive had my bulbs now for a couple of years. Best Prices Today: Pulse Solo Dimmable LED Light with JBL Speakers. 5 steps to fix Google Nest Hub that keeps restarting. Copyright 2023, Smart Home Generation. User rating, 4.4 out of 5 stars with 6135 reviews. Anymore, I reset twice and only by putting them into a lamp connected to a power strip I can quickly toggle. I always recommend power cycling the router or modem when you face connectivity issues I personally do it in my house when one of my connected gadgets doesnt work. Don't Miss Out On Latest Home Automation Product Updates. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. Totally unresponsive after a few weeks. They are bright and . Sengled Smart Light Bulbs: https://amzn.to/3dbb1KwFavorite Smart Home Devices: https://www.amazon.com/shop/onehoursmarthomeIn this video we show you how to c. 4. I guess it is now just ordinary light bulbs. I've done this a number of times, but recently it did not work. The Alexa app says Device is unresponsive . Id reconnect them and they would go down again shortly afterwards. Find many great new & used options and get the best deals for 2 PACK Sengled - Smart A19 LED 60W Bulb Bluetooth Mesh Works with Amazon Alexa at the best online prices at eBay! Turn the bulb on and off (a cycle) AT LEAST 10 times, approximately one cycle per second, ending on the ON position. Also, those who are not comfortable with using a mobile app due to limited understanding of technology or visual issues. Instead, remove the bulb from the fixture and install it again after five minutes. At this point, there is no harm in trying out a different fixture. 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