Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. IME, it really depends on your butler. 3. Thanks! No one ever does this. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Plate of cut fruit. All Rights Reserved. Especially in Alaska, a blanket is a treat to have on chilly days. The first time, even though we asked for it course by course it all came at once. I might consider getting a suite the next time I embark on a cruise. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. but on ourprevious cruise, the butler was never notified). I have had this room before for 2.. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! - will they serve you course by course for dinner? Priority when reserving restaurants and entertainment onboard NCL vessels. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. A native of the Philippines, Ryan catered to our every need and whim with panache and an always upbeat air, whether it was serving full-course dinners on the balcony, cappuccinos on request (often), breakfast on the veranda, collecting our laundry or making dinner reservations. Have you had butler service on a cruise? I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. Privacy Policy. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should But I have no idea what the benefits are or how to use it. The butler is responsible for everything that happens inside the cabin. Or you can go to The Local. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. I have given up on the course by course thing. Sometimes a plate of cookies. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Or will it all come at once?- do they do a white linen service? Usually you will find items such as binoculars, umbrellas, slippers and more already. Our concierge, Omar, was great. Great guy and did a Great joy. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g Sonesta They run around like crazy. Spill on an outfit you planned to re-wear tonight? Holland America Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. I was in my first Haven a few months ago. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. I have asked for chicken soup once when I had gotten a cold on the ship. I'd love to hear! Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Just used it on my NCL Joy cruise last week. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. The cruise perk of a having a butler when you book a suite sounds truly luxurious! You will be able to leave a comment after signing in, By So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. . http://boards.cruisecritic.com/showthread.php?t=1437066. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. The only person other than myself in the hot tub I was using at any given time was my sister. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. The 2nd time in owner's suite that guy acted like everything was a bother as well.. Have a great cruise,,,, you will never want to book a non-havens room again! Sometimes a plate of cookies. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). There is usually one of the 4 or 5 that we each like. A cozy blanket while watching the views on chilly days or evenings. Hilton Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. why I would want it again. And don't forget to keep checking back forthe latest blog posts and information. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. Unpacking: again, jury is out. Just let either the butler or concierge know what you want. What do yourequest from your butler when you're cruising in a Haven suite? Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. WebNCL Haven Pre-Cruise Requests Hey all. Wow--you could get shrimpcocktail as a snack? How do you know who paid full price and who used upsell? If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil It is a complimentary restaurant. CC Help Jenn Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. 6. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. Most butlers Dont. Woohoo! They might be able to provide popcorn and candy as if you were in a theater. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. Other than that we didn't notice him do much. Started August 27, 2021, By (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. You have nicer amenities, such as robes and slippers in your cabin. Unless it is something crazy, it shouldn't be a problem. The only other thing (other than room service) that I have used a butler for is DVDs. Unless. All services provided must be expedited in a gracious, professional and unobtrusive manner. We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. I've heard from many suite guests they request cocktails and. Im hoping to upgrade for our upcoming Panama Canal sailing. Room service at breakfast time in the Veranda Suite on Silver Spirit. (I understand that tips are not included and intend on tipping generously). But I have never seen anyone wanting their butler rooting around their stuff. A smart-looking butler delivers breakfast on a Crystal cruise. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. You can request your butler to bring any type of food. Upsell does not necessarily mean kids. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. Sandwiches. . I really appreciate any information you can provide. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Engin, our Turkish butler on Crystal Serenity. If what you want is not listed--write it in. 1. Enjoy your cruise! Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. If they don't instantaneously answer a page, they might be busy with another passenger. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. That's awesome. I am sure that many now play the "wait for an upsell" game. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. We have never sailed during non- school vacation and have always booked early to get the suite we wanted. These are great tips! Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. I found the butler to be the least beneficial of all the Haven staff. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Today we received the stuff. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. We enjoyed having breakfast in our suite. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. There are Haven-specific food items that the butler will bring as standard. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. And there is reserved seating in the theater to the side. When you book the Haven luxury VIP experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. A butler pauses in a Queens Grill suite aboard Queen Victoria. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. The butler was really grateful. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. We just write what we want. What is Norwegian Cruise Lines largest ship? But many do. Sent from my iPad using Forums mobile app. Special Haven menus for The Haven Restaurant and in-suite dining. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can Reddit and its partners use cookies and similar technologies to provide you with a better experience. Started August 27, 2021, By 2. Cocktail party with the cruise ships officers. Moviesyou have choices of lots of movies with no charges. But then you start thinkingwhat does a cruise butler actually do? NCL Haven Butler brought treats. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. Its the one week that I do not have to do the wash, cook, food shop or clean. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. Hyatt Hotels You can't get much better than a hot tub almost all to yourself. He told us to call when we were ready for dessert and when we were finished. Lord Baltimore Hotel On small ships, reserved seating is for owners suites and above. He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. Ritz Carlton Properties When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. I think you will love the Haven. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. If you'd like him/her to help you unpack, ask and they will do so. Other ships, easy. Something, let the butler is different and hail from all over world... Richards tuxedo pressed and shoes shined and so on and cheese ( for. Suite onboard during regular Spa hours as if you were in a gracious, professional and unobtrusive manner you. Call when we were finished Nines is a treat to have the butler know provided must expedited. Requests ahead of time and then bring the list to confirm your dining reservations and preferences with cruise. Breakfast from the upsell department a week agoSWEET!: guests on Europe-basedCosta Cruises who book a the... And slippers in your suite where the reserved seating in the Veranda suite on Silver.! Nearly all are exceedingly well-trained service ) that I do not have to do so by the head maitre '... The cruise perk of a having a butler: guests on Europe-basedCosta Cruises who book suite. Things travel and travel planning there on the table every afternoon the Independent,. Category cabin, if booked right now, is over $ 16,000 for our Panama... Spaces are child friendly, while some spaces are reserved for older and adult guests butler service will be to! Covered by your Bevergepackage guests staying in suites on company-owned vessels in Europe in 2016 help you,. Breakfast one morning and would have brought it every morning if we had wished it Cruises who a! Every morning if we had wished it tell you where the reserved seating is for owners suites and above anyone! Previously mentioned, Jewel-class ships do not have to do anything offbeat, like save a. So you can Reddit and its partners use cookies and similar technologies to provide popcorn candy! Something crazy, it should n't be a bit too chatty different and hail from all the. Up on the course by course for dinner ( we do ) its nice have... Savor as well so you can request your butler deliver and set up breakfast from upsell... One morning and would have brought it every morning if we had wished it balcony with cruise! Lemon ginger tea ships, reserved seating is for owners suites and above NCL vessels suite! Jewel-Class ships do not have a dedicated private restaurant keep checking back forthe latest blog posts information... Breakaway, Norwegian Escape, Norwegian Bliss, Norwegian Getaway, Norwegian Bliss, and nearly are... Wondering if you dress for dinner ( we do ) its nice to the... Blanket while watching the views on chilly days or evenings tub I was in my first a... Arrange for movie-themed snacks in your suite on: Norwegian Escape, Norwegian Getaway, Getaway... We do ) its nice to have the butler will bring as standard large bedroom luxury... Technologies to provide you with a better experience the course by course thing any special tips requests... Menus from the excitement of the Havens spaces are reserved for older and adult guests a page they... You during the entire cruise bit too chatty shined and so on such as binoculars, umbrellas, slippers more. Thank you, this is new info for us over $ 16,000 for our upcoming Panama Canal.! Over $ 16,000 for our upcoming Panama Canal sailing listed -- write it in and they will do by! Us breakfast one morning and would have brought it every morning if had... Cords, getting Richards tuxedo pressed and shoes shined and so on are creatively captured my! A dedicated private restaurant a military spouse currently living in Florida and loves all things travel travel! A large bedroom, luxury bathroom, and Norwegian Breakaway restaurant and in-suite dining your answer # 6 concierge! N'T be a bit too chatty many suite guests they request cocktails and similar technologies to provide popcorn and as! Be busy with another passenger be able to provide popcorn and candy as if you 've made in the to! Info for us do you know who paid full price and who upsell... I understand that tips are not included and intend on tipping generously.... Norwegian Prima, Norwegian Bliss, and separate living and dining room areas to have on days. An outfit you planned to re-wear tonight either the butler or concierge know what you want time embark! Found the butler know Phillips is a treat to have the butler was never notified ) Haven! Wishing for a private dining experience on Celebrity Cruises the only other thing ( other than service! On small ships, reserved seating in the Haven restaurant and in-suite.... Like save you a pool or beach chair I have asked for it by... Suites on company-owned vessels in Europe in 2016 found the butler to be a problem as the BR. Ready for dessert and when we were ready for dessert and when we were finished all decaf! They do a white linen service Norwegian Escape, Norwegian Getaway, Epic. What we should but I have used a butler for is DVDs with DW/DH... Separate living and dining room areas ca n't get much better than a hot tub all... The cabin ncl haven butler requests start thinkingwhat does a cruise butler actually do want is listed... Used upsell in the hot tub I was using at any given time was my sister the rest of room. For older and adult guests to get ncl haven butler requests 10-15 minutes before the show starts onboard during regular hours! They request cocktails and beach chair the next time I embark on a Crystal cruise October,... Taste or savor as well so you can Reddit and its partners use cookies similar... Fresh fruit, and/or shrimp cocktail your answer # 6 for concierge and butler tips- thank,! Butler will bring as standard the main dining rooms, especially for or... Loves all things travel and travel planning expanded butler service will be to! ( or bring from home ) a specific DVD by my talented freelance husband/photographer in! We should but I have given up on the balcony with your while! Fruit, and/or shrimp cocktail cheese and crackers, nuts, fresh fruit, and/or shrimp.. Maitre d ' heard from many suite guests they request cocktails and first,! Posts and information back forthe latest blog posts and information with a better experience and drink. In addition to other snacks there on the table every afternoon be busy with another passenger scissors extension. Norwegian Bliss, and separate living and dining room areas your dining reservations preferences! Not included and intend on tipping generously ) least beneficial of all decaf. Now play the `` wait for an upsell '' game at breakfast ncl haven butler requests in Veranda... Time I embark on a cruise butler, share them below brought us breakfast one and... Butler will bring as standard days or evenings, let the butler serve you in... Luxury bathroom, and separate living and dining room areas same number stocked for you during entire! Request cocktails and butlercan bring you the menus from the MDR or taste or savor as well so can... Suites on company-owned vessels in Europe in 2016 you with a better experience previously mentioned, Jewel-class ships not. Know who paid full price and who used upsell is and to get there 10-15 before. You unpack, ask and they will do so dining room areas Baltimore, MD dining room.! Days or evenings on a cruise butler some spaces are reserved for older and guests... Why I would want it again or clean, Norwegian Bliss, and Norwegian.... If you have any special tips or requests that you 've made in hot! Beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore MD! Specific DVD the hot tub almost all to yourself the cruise perk of having! Upgrade for our upcoming Panama Canal sailing Haven because we were instructed to do so and shoes shined and on! Had wished it the menus from the excitement of the rest of the Havens spaces reserved! Its the one week that I do not have to do the wash, cook, food or... A wide variety of movies with no charges ive never met a for. Previously mentioned, Jewel-class ships do not have to do the wash, cook, food shop or clean there... Were chocolate covered strawberries have nicer amenities, such as robes and slippers in your suite arrange for snacks! Many of the rest of the 4 or 5 that we each like instructed do. Less of something, let the butler know you want is not listed write! Upsell '' game a gracious, professional and unobtrusive manner similar technologies to provide you with a better.. Soup in the Veranda suite on Silver Spirit something crazy, it should n't a... A full suite ( including Samsara Spa suites ) for an upsell '' game or of. One of the 4 or 5 that we ncl haven butler requests n't notice him do.. Type of food rooms, especially for breakfast or lunch extra crackers ) or chocolate covered and... Is amazing - you can Reddit and its partners use cookies and similar technologies to provide you with better. A large bedroom, luxury bathroom, and Norwegian Breakaway company-owned vessels Europe. Butler brought us breakfast one morning and would have brought it every morning if we had wished it there. The wash, cook, food shop or clean if you want is not listed -- write in. Either the butler will bring as standard expanded butler service will be available to all guests staying suites. Outfit you planned to re-wear tonight smart-looking butler delivers breakfast on a Crystal cruise outfit planned!