In the great majority of cases, complaints are best dealt with satisfactorily through informal discussions between you and a manager and it is in your interests to talk to a manager about any aspects of work or your working relationship that concerns you. Google Bug Bounty Write-ups, The staff at Hillstone Restaurant Group come from unusually diverse demographic backgrounds. Or peanut butter Cole slaw? The Employers decision on an appeal will be final. The Employer recognises the need to identify the difference between the beneficial effects of motivating challenges and work-related stress, which is the natural but distressing reaction to demands or pressure that the employee cannot cope with at a given time. This statement of terms and conditions contains all those items of which the Employer is required to notify you under the Employment Rights Act 1996. As before, you will able to nominate a companion to attend the meeting with you. Managers are overworked but the pay is great. You may be asked to remove the contents of your pockets, bags, vehicles, etc. A dismissal decision will only be made after the fullest possible investigation. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Discounts Professional Support. You must not adulterate alcoholic beverages except at the express request of the customer. The Employer will keep its policies under review and will implement changes where these could improve equality of opportunity. The Employer will adopt appropriate technical and organisational measures to prevent the unauthorised or unlawful processing or disclosure of data. By signing this statement, you hereby consent to waive the prohibition on working more than 48 hours per week as set out in Working Time Regulations 1998. Rotas will be published enter details. The data presented on this page does not represent the view of Hillstone Restaurant Group and its employees or that of Zippia. The first six weeks of maternity leave are paid at 90% of their normal weekly earnings; The remaining 33 weeks are paid at the prescribed rate of statutory maternity pay. During severe weather conditions, you have no automatic legal entitlement to stay away from work or remain at home on full or reduced pay. Holiday pay will be calculated using the prior 52 weeks average pay (or an average of the prior weeks worked, should 52 weeks service not, have been accrued). Employees must not breach company confidential information. In the event that the Employer relocates its business elsewhere within reasonable daily travelling distance from that office you will be required to work from that new location. The Company will not be responsible for any financial commitment made by you prior to the authorisation of the holiday request. Training Manual Workplace Wizards. 2 years service or more 1 week for each completed year of service to a maximum of 12 weeks after 12 years. Hillstone Restaurant Group competitors include Famous Dave's of America, Hoss's Steak and Sea House, Wendy's, CKE Restaurants Holdings, Qdoba, Morton's The Steakhouse, Brinker International, Portillo's, Bertucci's, Smokey Bones, Bahama Breeze, Mimi's Cafe, Chevys Fresh Mex, Bonefish Grill, Romano's Macaroni Grill, Bennigans, Carino's Italian, Up the Creek, Pearls Oyster Bar, Halfway Cafe. You will be required to participate in any multi-skilling initiative which the Employer may introduce, including training others in your duties and/or being trained in theirs. Employees who are laid off must still be available for work as and when necessary since continuity of service is not affected by any period of lay off. Where uniform and/ or PPE is provided, it must be won at all times and returned upon termination of employment. It should: Following receipt of your request, a meeting will be arranged at a convenient time and place to discuss your request. Specifically, the Employer aims to ensure that no employee or job applicant is discriminated against, either directly or indirectly, on the grounds of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your right of appeal and the procedure available for appeal against the disciplinary decision. They have the right to raise the matter through the grievance procedure. Hillstone Restaurant Group employs 618 employees. Hillstone Restaurant Group | 33,814 followers on LinkedIn. (business & personal). The letter you will receive will state clearly the nature of the alleged misconduct to be discussed. (delete D if not including training agreement). Such reimbursement will be made by the Employer upon submission of an expense report approved by your Line Manager or a Director. If you are using a screen reader and encounter difficulty using this website, please call. A colleague from within the workplace; or. Company iPads may be accessed at any time by your Line Manager. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code as notified to you separately. You will be given advance warning of any such deduction and any individual hardship will be taken into account and may result in agreement for repayment over a longer period. Got interviewed by two managers in person , back to back. Iris is one of Leo's most loyal and efficient employees. A meal is provided free of charge, providing your shift is for 8 consecutive hours. You are not permitted to use the companys address for the purposes of private mail. You must report to a Manager/Director before commencing work. If this is not the case and if staff are found to have contravened this policy disciplinary sanctions, up to and including dismissal can occur. Neutral Walker Circulation, The aim of the grievance procedure is to ensure that such issues are dealt with fairly and speedily before they develop into major problems or disputes. You join us on an initial probationary period of up to 3 months (new employees). [Further details of this training are set out in the schedule attached. The following principles apply to the Employers approach to dealing with stress: Activities or behaviour that results in adverse publicity to ourselves, or which cause us to lose faith in your integrity, may give us grounds for your dismissal. You will be given a copy of this disciplinary procedure as part of your preparation. Hillstone Restaurant Group is in the hospitality industry. You are contracted to work XX hours per week. The employee will be given a formal PERFORMANCE WARNING. You agree to permit us to share any relevant sensitive data where it is necessary for the purposes of that hearing. Every customer should receive the following service from you. If the Employer is satisfied with the employees performance, no further action will be taken. This will set out the areas in which the employee has still not met the required performance standards, targets for improvement, any further measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a further timescale for review and the likely consequences of failing to improve to the required standards within the further review period, i.e. because learn more Hillstone Restaurant Group Reviews by Job Title, See more Hillstone Restaurant Group reviews by job title, Hillstone Restaurant Group Reviews by Location, See more Hillstone Restaurant Group reviews by location, Explore popular careers in Hillstone Restaurant Group, Average salary at Hillstone Restaurant Group. The performance warning will be recorded but nullified after six months, subject to satisfactory performance. Glassdoor gives you an inside look at what it's like to work at Hillstone Restaurant Group, including salaries, reviews, office photos, and more. Employees must not accept directly or indirectly any payment or any other benefit or item of value of more than nominal value from any supplier or client or from anyone else with any actual prospective business relationship with the Employer. Vehicle (personal or business use), laptop, mobile phone, health cover, Perkbox, buying annual eave, duvet days full details of which are available separately. Good pay, some good people. The employees at Brinker International earn an average yearly salary of $50,060 per year, and the salaries at Pearls Oyster Bar average $39,582 per year. You must not except in the normal course of your duties remove any document or other item containing any secret or sensitive or confidential information relating to the business of the Employer or any of the Employers clients or any other party whom the Employer owes a duty of confidentiality and you will upon termination of your employment or sooner as requested by the Employer hand back to the Employer any such document or other item. Following the appeal hearing, you will be advised of the final decision in writing within ten working days of the hearing. Not have made another application to work flexibly under the right during the past 12 months. *If you are suffering from an infectious or contagious disease or illness, or have a bowel disorder, boils, skin or mouth infection, where your job involves working with food, you must not report for work without clearance from your own doctor. However, application to vary this practice may be made to a Director. Any alcoholic beverage supplied in measures must be supplied in accordance with the provisions of the measuring Equipment (intoxicating liquor) Regulations 1983 or any subsequent amendments. You sign an "at will" agreement when you start working at any of these restaurants. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. Our policy is to continuously monitor your work performance so that we can maximise your strengths and identify any development needs. The accident book is kept in each company location. The most common ethnicity at Hillstone Restaurant Group is White (56%). Employees will not maintain a site that contains defamatory statements about the company, its current or ex employee, the companys services or contractors. No software or program or similar may be loaded on the Employers computer system unless and until it has been checked for viruses. It is possible such a matter may be resolved locally. A written record of the appeal hearing will be made in order to prevent any misreporting or misunderstanding. It is the policy of the Employer to avoid, wherever possible, holidays being taken as part or single days. Thereafter, further certificates must be submitted covering all absences until you resume work. Established in 1977 and headquartered in Beverly Hills, California, Hillstone Restaurant Group is a restaurant management firm that operates several upscale restaurants throughout the United States. However, this isn't the case for all locations. You must not service alcohol to anyone who appears to be under the legal age. Further, please feel free to contact us at guestservices@Hillstone.com and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information. If you terminate your employment without giving or working the required period of notice you will have an amount equal to any additional cost of covering your duties during the notice period not worked deducted from any termination pay due to you. Have you worked at Hillstone Restaurant Group? Unauthorised use of the internet will constitute misconduct. You will be notified in advance and in writing of the total amount of any deduction to be made from your salary should this be necessary. Forms of harassment include many kinds of unacceptable behaviour. You will be given advance warning of any such deduction and any individual hardship will be taken into account and may result in agreement for repayment over a longer period. The Employer may dismiss you with notice in the event of withdrawal of any permission necessary from any proper authority for your continued employment. The servers they hire are great. For further guidance in relation to this matter or concerning the use of the disclosure procedure generally, employees should speak in confidence to a Manager. This will set out the areas in which the employee has not met the required performance standards, targets for improvement, any measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a timescale for review and the likely consequences of failing to improve to the required standards within the review period. For further details, please refer to your line manager. The Employer recognises that work-related stress is not an illness but that if it is prolonged and intense, it can lead to problems with ill health. The Employer reserves the right to make reasonable changes to your terms and conditions of employment and will notify you in writing of such changes in advance if possible and if not then within one month after the changes have taken effect. We will provide reasonable paid time off for the nominated companion to attend hearings, consult with you and to become familiar with the details of your case. If your employment is terminated by notice given by you or the Employer, for the due period of notice, you will remain an employee and the Employer will have the absolute discretion not to provide you with work or to require you to work at home. The full-time entitlement of 28 days which is the equivalent of 5.6 weeks paid holiday per annum, will be deemed to accrue evenly from 1st April each year. The Employer will aim to provide a positive and preventative approach to stress rather than a punitive one. It is therefore unacceptable in the working environment and the Employer will take positive action to prevent its occurrence. Standards employees are required to comply with are as follows: As an employee of the company, the company has a reasonable and lawful expectation that staff will not bring the company into disrepute, this is extended to the home environment as well. On leaving the Employers employment, and at any other time at the Employers request, you are required to hand back any of the Employers information and data held by you in computer-useable format. Not a good company. Be an employee, but not an agency worker; Have worked for the company for 26 weeks at the date the application is made and. Your salary is payable by BACS transfer into your bank account, subject to normal statutory deductions as detailed on your pay statement. Employees should then be able to sign on as temporarily unemployed, even though they will still be employed by the Employer. Examples include: The Employer believes that all employees are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. Glenn Viers donated The verbal warning will be recorded and retained on your personal file for a period of six months from the date of the warning. 11% of Hillstone Restaurant Group employees are Black or African American. Employees may, in properly carrying out their duties, have access to, or come into contact with information of a confidential nature. Hillstone is about as straight to the point as it gets. Pros. Where possible and appropriate, harassment and bullying complaints of any nature should be dealt with by using an informal approach, at least in the first instance. Paternity Leave and Pay (birth or adoption). This is based on anonymous employee reviews submitted on Glassdoor. Employees may be given the opportunity to discuss the selection criteria drawn up. If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, dismissal may be considered. These training courses when made available, may be chargeable to the employee or require reimbursement upon termination. If you are unsure of a persons age, you must always ask for ID. Doctors certificates are not issued for short term incapacity. HILLSTONE RESTAURANT SERVER TRAINING MANUAL PDF. Shoulder length hair or longer must be tied up during working hours. By signing this Agreement, the Employee gives the Employer permission to make a lawful deduction from salary or any monies due in connection to training fees in accordance with the above. This meeting will be called only after a thorough investigation of all the facts. It is your legal responsibility to familiarise yourself with your duties under the Licensing Acts. An employee who feels that they have been unreasonably refused the right to compassionate, domestic emergency or bereavement leave or who feel that they have been victimised for requesting leave should, in the first instance raise the matter with their line manager. The use of alcohol, drugs and psychoactive substances may impair the safe and efficient running of the business and/or the health and safety of our employees. For example action, behaviour, comment or physical contact which is found objectionable or which causes offence, including: offensive jokes, verbal abuse, language, graffiti or literature of a racist or sectarian nature, or offensive remarks about a persons physical characteristics, age, sexual orientation, or any other personal characteristic. How to Create an Employee Training Plan for Bplans Blog. They will arrange to hear your appeal, whenever possible, within five working days and you will be reminded of your statutory right to be accompanied at the appeal hearing. The disciplinary procedure adopted by the Employer, has the following objectives: PRE-DISCIPLINARY COUNSELLING AND SHORT SERVICE DISMISSAL. We cannot operate with an excessive level of absence as all absence, for whatever reason, reduces our efficiency. This will normally include compensation for loss of earnings. You leave the employment of the Employer either during or within 12 months after completion of the course. The servers they hire are great. A full-time official employed by a trade or a lay trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. Many count on this extra money for survival. As an alternative to dismissal, the Employer may deem it appropriate to sanction a demotion. No work-life balance, bad management. The company is 60.4% female and 43.8% ethnic minorities. Long hair should be neatly tied back and no jewellery other than a plain wedding band may be worn. We reserve the right to use any evidence obtained in this manner in any disciplinary issue. Thanks to this company, you don't have to travel to Texas to get some Houston flavor. Which benefits does Hillstone Restaurant Group provide? Cktb News, Failure to provide a satisfactory explanation for the misconduct will result in a final written warning. Any loss and or damage to keys, in your procession, must be advised to the Director immediately, and you will liable for the cost of replacement of lost and or damaged keys or locks. Heres to hoping we see you soon. Paraquat Lung, Cowboy Cookies, The final performance warning will be recorded but nullified after twelve months, subject to satisfactory performance. You are advised not to bring items of high value to work and/or large amounts of cash. 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