Where can I find directions to the resort? When you stay at Great Wolf Lodge, your water park passes are included for each registered guest. .no matter what their ages! Bonus Deals are tailored to individuals. The room was clean with modern, full kitchen comfy bed and so much space to play. Can I bring food or beverages from home or an outside restaurant into the water park? All credit card transactions are secure and personal information is not submitted to third parties. Are there chairs (aside from cabanas) to leave our belongings? I booked a stay over 60 days in advance as part of a running promotion. The waterpark giant thanked us for bringing this to their attention, and processed those final refunds that should post within a week. Sign Language interpretation services can be requested for shows and amenities with a minimum of 10 days advanced notice. Ask candicea500 about Great Wolf Lodge Traverse City, Ask deborahmO2508LH about Great Wolf Lodge Traverse City, We had a good time, but the place could use some updates, Ask buzymommy27 about Great Wolf Lodge Traverse City, Ask X9124TPandrewl about Great Wolf Lodge Traverse City, Ask T7979ZRanthonyg about Great Wolf Lodge Traverse City, Ask flyfishrman about Great Wolf Lodge Traverse City, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. Pack 'n' Play cribs are complimentary but are first come, first serve and cannot be guaranteed during high occupancy periods. To find more, please read our Privacy Policy and Cookie Policy. Even some of our adult visitors got in on the action. 11:00 p.m. -7:00 a.m. are the quiet hours for the lodge. Points can be redeemed when booking with a Deal and/or Bonus Deal. The resort was supposed to re-open 3/22 (after being closed due to covid). ", "I was on hold for over an hour," she added. Each suite at Great Wolf Lodge comes standard with microwave, mini-fridge, coffee maker, hairdryer, iron, and ironing board. Yes, the water park is kind of a dystopian nightmare. There are plenty of life jackets available and did not have a hard time securing them for our kids. The shower handle was semi-broken and hard to turn on and off at times. Gross.- Staff was very friendly. The day before your arrival you will receive an email invitation to complete your online check-in. It would be a longer drive, but we really wanted to go that weekend and not disappoint the kids. Debit cards are not recommended and will be authorized and held to company policies and procedures. Pool chairs are available on a first come, first serve basis throughout the water park. The grand opening date is set for Thursday, Sept. 17. Great Wolf Lodge plans to reopen on April 2. Yes! No outside food or beverages are permitted in the water park. Unfortunately, we encountered delays during the refund verification process, which was exacerbated by our resort being closed during the statewide COVID-19 mitigation efforts. Will my suite be pre-assigned prior to my stay? They were fun too. Children under 2 years of age are considered free for access to the water park and lodging, but they are considered occupants in the suite. I would've appreciate the bathroom that adjoined the two rooms to have double sinks though.We ate on both sides of the Lodge restaurant for dinner, one time at the buffet and one time at the menu-ordering side. Suite style preference must be booked at time of reservation. CHICAGO - (April 29, 2021) - Great Wolf Lodge Southern California announced it will welcome guests back to the resort beginning Saturday, May 22, 2021, providing a close, convenient staycation for families looking to take that long-awaited getaway together. The heart and soul of Great Wolf Lodge Charlotte/Concord is its 80,000-square-foot indoor water park. Paper towels were overflowing in the garbage. I let employees know. Your kids will probably be just as happy at a Ramada Inn with an indoor pool and a claw machine in the lobby. The other two were bogus. Can I use scooters, Segways or Hoverboards inside the lodge? I appreciate that it kept us all active. We do not offer parent free day care or babysitting services. Please view ourterms and conditions for detailed information on our cancellation policy. You are subject to the best available rate on these new dates. We would be happy to discuss allergen-free alternatives in advance. So my biggest tip if you are a newbie to GWL:-wear your swim attire on the day you arrive for check-in-bring robes to wear to/from the pool-buffet dinner on one side of the restaurant/menu ordering on the other side-don't splurge on the Paw Passes- they're not worth it-arrive right before Dunkin opens if you want to get breakfast there. You can sign up on our website, greatwolf.com by clicking the Great Wolf Lodge Voyagers Club link. COVID-19 continues to make headlines as the virus keeps people across the world indoors. ", Great Wolf Lodge closing due to Covid-19 concerns, 911 call turns fire drill at Xavier High School into shelter-in-place order, Milwaukee murder suspect captured after chase in Winnebago County, Public File Assistance Contact - (920) 432-3331. We are already planning a summer visit to check out some of the outdoor stuff plus the arcade which we skipped this trip. Stop what you are doing and book a trip right now! The water rides are the big draw, but be sure to check out the ropes course. They were moderate and fun. Please note that inflatable toys are not allowed in the water park. Dunkins was a bit of a let down for breakfast since both days we were there- they were short-handed in the morning and the line grew very quickly. I took the kids again in Sept 2020, after lock down began. No effort whatsoever to update anything except the price. Is grilling / cooking permitted at the resort? One charge was legitimate. Can I get it back? 2023 Great Wolf Resorts, Inc. All rights reserved. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. Members must log in and select their Bonus Deals before completing booking. Dont even get me started on the arcade. It's vacation so we splurged for one meal. Everything else in both sides was just toddler areas - up to 2 feet deep, except for the wave pool, which my 7-year-old and I likes. Click Here to Book Direct. Esta tarifa cubre servicios como internet inalmbrico, estacionamiento de autoservicio, acceso al gimnasio, caf en la habitacin, chalecos salvavidas y toallas en el parque acutico, acceso a fax, llamadas locales, servicio de conserjera y orejas de lobo para nios menores de 12 aos. No thanks! The indoor water park in Fitchburg states. Can we bring our own puddle jumpers/life jacket? Diaper wearing guests are asked to wear a protective swim diaper. I would recommend if you want breakfast from there, arrive just before they open so you're first in line, otherwise you will wait 1 hour for breakfast-- no joke.The hotel itself is decent for what it is, however it is certainly outdated. Why not buy 3? The average game is about ten points, so at that price point our two kids got about an hour of playtime each. Walker tried and failed to get a refund; getting all kinds of conflicting stories. All about Great Wolf Lodge in Gurnee in recent weeks. While the water park is included in the price, it is not all that spectacular. We went to GWL in March 2020 after covid began, but prior to lock down. Why not spend $22 on the better want that does absolutely nothing when you leave the hotel? Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. (Great Wolf) GURNEE, IL The Great Wolf Lodge is among . Room check-in does not begin until 4:00 p.m. or as your room becomes available. A cabana has private seating with table and chairs, a 20" flat screen TV with satellite access and other amenities. Guests are permitted to bring their own life jackets. The company has done this a few times over the past year. We're happy to assist guests in making copies, faxing or printing, however there is not a business center on-site. You are welcome to bring coolers to the lodge; however, they are not permitted in the water park area. Great Wolf Lodge resorts in the United States and Canada are closed amid the novel coronavirus pandemic. Not sure what to bring? I will never spend money here and encourage others not to.More. Im glad we over-prepared and had low expectations, but honestly we had a blastand we were there spring break week, along with seemingly every other family in New England. "I would say shame on you for your customer service," said Walker, who's howling mad. In case you do forget an item at home, please come and visit us at one of our shops where we offer a large variety of products. A month later, she's still waiting for her money more than $500. Do you accept prepaid cards and debit cards? We do not offer any hook ups or dumping stations. No bowling. You can see all the restaurants in the Dining & Shopping section. We recommend packing a smaller bag with bathing suits and a change of clothes and leave the rest of your luggage locked in your car. Get browser notifications for breaking news, live events, and exclusive reporting. Where do I go when I arrive at the lodge? If your plans change at the last minute (or anytime within 3 days of arrival), call us and we'll try to rebook your trip for different dates. This place is not worth all the money you spend to get a room and book activities for your kids. Because we do offer some rides that are considered to be extreme, we encourage you to view the restrictions for each attraction. more. Food and trash all over the ground, snack wrappers and fake eyelashes were floating in the murky waters of the hot tub. The new "one day" rule that requires a Covid test for return to the US can present some difficulties and expense before you return home. Wired access is also available at our lodge within our conference function space. Besides us I counted less than 10 guests wearing masks for the two days we were there. Points cannot be redeemed when booking by phone. They really need to improve on this part.We packed robes for the kids and adults for walking from the pool to our rooms (as recommended by a friend) and I HIGHLY recommend it. We booked 2 kids cabin suites ($800+/night each). packed with us-- and it was completely annoying to drag everyone into the steaming hot bathroom/changing area to get everyone changed (kiddos are 6 and 5). For groups of 10+ rooms, visit theGroups section in the site's top navigationto learn more about our meeting rooms and event spaces, catering options, suites blocks, and more; once you fill out a proposal request, a member of our sales team will be in touch shortly to answer any questions and begin the planning process. 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