How to fit new ECU - Video coming soon.Thanks For Watching. You don;t say how old the bike is or whether you have just bought it - which may be important if it is new. If the problem is not solved, contact your Bosch e-bike dealer. The maximum speed at which support is provided may be less than normal. Finding an error message on the E-bike screen can be annoying, especially when you are about to go on a ride. With a low voltage, the electric circuit of the e-bike cant start properly. I'm curious how the Carrera e-mountain bikes cope with off-road use as the bottom bracket area can often get frequent minor impacts on normal mountain bikes and this is where the torque sensing electronics are and I wonder if they are over exposed to possible damage. You should restart the bike if you see this code. Is this a faulty control box by chance. If the problem doesnt resolve, you need professional help. Locate the throttle connection. Motor hall sensor fault it could be as a result of a disconnected or damaged sensor. The error code is always telling you of something wrong with the electric bike. It commonly occurs when there is a connection issue in the mount and battery. Release the throttle, switch off the bike and leave for minutes before you turn on. Necessary cookies are absolutely essential for the website to function properly. However, if you ride the bike for 90 mins with the paddle, the error will go away. Giant has been building its eMTBs with Yamaha engines since 2013. You probably already know that most errors can be fixed with some simple troubleshooting if you have an electric bike. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. The temperature sensor of the controller has been damaged or disconnected. Good Evening, unit connection problem Have connections and connections checked. An incomplete circuit wont let your bike start, even for a second. If you are new or planning for purchasing an electric bike, then this guide is for you. Check all the wire connections and reboot the system. Is there a site to buy parts for MZZK E Bikes? When people hear the term "electric bike," they assume it's an electric scooter or motorcycle. Any questions leave them in the comments below. The throttle may get damaged, so inspect the throttle cable. In addition to city roads, Heybike Ranger can ride on snow, beaches, rugged mountain roads, etc. When the ebike memory is overloaded or has some bugs, it will frequently shift to the default system parameters. If you see no benefit, contact the manufacturer as soon as possible. This thing prevents the battery from working effectively. He rode the bike a short distance and soon got an 07 message. Restarting the electric bike will solve the issue and if it doesnt, you should revert to your dealer. Motorcycle Battery Chargers & Accessories. It will solve the issue. It's a tendency practiced by many riders. Check the wiring accessory, disconnect it and contact the accessory supplier. Hey David. Thus, this article will show you the electric bike error codes in detail. Sign up to keep up-to-date on everything happening in the world of Halfords. This system will help you understand what is going on when problems arise. Turn off the bike, remove the battery, and press MODE or the power button to discharge remaining power. Save my name, email, and website in this browser for the next time I comment. If the error code persists, then you need to get a new controller. The cable connection torque sensor and controller are defective. You can try resetting the system through Bosch diagnostic tools. Different Types of Electric Bike Battery: Everything You Need to Know! CODE: ERROR: SOURCE OF ERROR: 21: Voltage Current Error: The battery is not supplying the required voltage to power the display and motor. You could do a visual check of all electrical parts, make sure no cables are damaged or stretched or twisted and all look to be in their proper place. Getting familiar with the error codes can make you do the right thing by fixing anyone that comes up. Sometimes it is the faulty cables, and sometimes its the drives. Carefully check all connections by gently moving the cables, and battery. Error code 430 Internal battery of the control computer is empty, Charge the control computer (in the holder or via a USB connection), Error code 440 Internal error of drive unit, Error code 490 Internal error of the control. Below are the in depth videos of how to fix the different issues you may find with you Carrera E-Bike with the Suntour electrical System.There are also links for the manuals that I show in the video for the different Carrera E-Bikes. LASTING BATTERY LIFE48V 14.5Ah battery with reliable imported high-density lithium Cells. But if damaged, you will have to replace it with a new one. The key to an effective online business is to make sure that all pedal assist bike come with a top quality assurance, something we are professionals at. Switch your electric bike off and wait for 10 seconds. Carrera Vulcan E-Spec - torque sensor problem (E21 error) Ice Reef 702 subscribers Subscribe 202 Share 24K views 3 years ago Diagnosis of a torque sensor error code for the Suntour HESC. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Remove the battery and reinsert it. I hope this blog helps you. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Switch off the e-bike, remove the battery and reinsert the battery. 5 Signs To Watch Out ForContinue, E-scooter & E-Bike Battery Tips What kind of battery does an electric scooter use? Additionally, overuse may lead to dust formation inside the sensors that leads to error messages on the screen. If the system does not detect any errors, it can return to normal operation after a reboot. The brake abnormality is a generic electric bike status error with code 25. Also, the released dust particles from the brake levers can cause speed sensor error. due to dirt. If not, and the error code persists, you can consult your mechanic. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. See the dealer to solve this issue. At times this error can be linked to the internal controller or the motor. You just need to unplug the brake and do some inspection. E25=Brake Abnormality: Screen shows E025, the throttle and PAS are not working -- E25Troubleshooting. To fix a pedal assist sensor, try to readjust the sensor and clean it. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The torque sensor or drive shaft is likely to be damaged and you need to replace it. Carrera e bike error codes have been around for a long period of time. Bosch innovates and continues to develop so that it can remain at the forefront of the e-bike market. If the above tips didnt work, it may help to review the error code and check what it means. The error code or message indicates that there is a problem with the electrical system of your electric bike. Took everything apart and checked all connections. For electric scooters, Lithium-ion batteries are used. Restart the system. Turn the throttle off, then on again, or try a different throttle. If this doesnt work, the speed sensor could be broken and needs replacement. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery, Shimano 7-Speed and Dual Shock Absorber (Black) 48 MILES RANGE & 25MPH TOP SPEED-- Ranger is equipped with a larger capacity 48V 15Ah battery and a 500w brushless geared motor to ensure long life and . Check that the speed sensor is installed correctly and that the spoke magnet is in the correct position. 48 MILES RANGE & 25MPH TOP SPEED-- Ranger is equipped with a larger capacity 48V 15Ah battery and a 500w brushless geared motor to ensure long life and excellent performance. Temperature, current, and battery voltage sensor not working. When you see the code-2, a faulty or damaged throttle is to blame. Turn on the motor with the power button. This Is Crucial To Know! Have you any clue what a 68h code might be? Just like any other machine, electric bikes break down. Using Thumb Throttle and Switching gears on different roads makes riding easier and saving energy. The code shows that the temperature is too high and taking a break will solve the issue to put the code off, Taking a break from the use of the electric bike will solve the problem. SHIMANO 7 SPEED SHIFTER works in both electric and pedal assist modes. A high voltage error code 7 is when the electric bike battery or controller detects that the voltage goes above the recommended voltage. It is likely the throttle is damaged and you need to call a mechanic. If this is OK, the dealer should check the wiring and connector. Re-install the battery, check the pins, and reboot the battery. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. The cookies is used to store the user consent for the cookies in the category "Necessary". In the event of a problem, your electric bike will display an error code. The battery is too low to run comparing the e-bikes capacity. At this time, you should open the eBike app from your smartphone and can get the detailed error description. Taking your feet off when switching the motor on will solve the issue. If you have the paperwork from the original sale that would help. Low torque and speed may be caused due to a jammed motor. However, you need to contact the manufacturer for any driver-related problems. In the E6000 Series Dealer's manual and E8000 Series User's manual I found the following: E010: . All Electric Bike Error Codes! If the above tricks dont work for you have a look at the electric bike error codes below. Try adjusting all the faulty cables. Its the power supply error of the electric bike. Save my name, email, and website in this browser for the next time I comment. Find many great new & used options and get the best deals for electric e bike 1000w 48v Stunning Bike 35mph Pedal Assist / Throttle Brand New at the best online prices at eBay! It's a Carrera Vulcan 2020 and is about 2 months old. Solution: Check if the speed sensor and magnet have been installed correctly. The speed sensor should be screwed into the motor lead plug fully. If the problem is not solved, contact your Bosch e-bike dealer. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Add a boost to your ride or daily commute with our range of Carrera E-Bikes. Common ebike errors may include: 1. Because the bike manufacturer doesnt have to use the complete Yamaha system, there are no uniform error codes for eMTBs with Yamaha engines. At least one hall sensor wire of the motor may be damaged or disconnected. Contact the manufacturer if nothing works. But you should be able to fix common and minor faults in no time by following the guides above. He successfully installed parts and battery. Error codes can differ according to different brands. You need to search for professional help for this problem. / Cable defective between coil and printed circuit board (loose contact, cable disconnected). You should check for all cable connections as one is likely to be the cause of the code. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. It appears when the throttle is loose and cannot return to the initial position. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Now that you know how you can identify the electric bike error codes and how to fix them, the process should become a ton easier. You can check the plug connection for any disconnection and you can fix the issue. What makes ebikes different from regular bikes are the extra parts: battery, controller, motor, throttle, etc. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . If you dont already know, when the motor cuts out, you often dont need to stop, lean down, press the button on the battery itself, then turn on the screen, it will often kick back In while you're still riding. It can be caused by riding in the direct hot sun for extended periods or because the battery is defective. Basically, he is a businessman and research writer. It has +5V, ground and output connections. I've got to wait until lockdown is eased for Halfords to take a look at it. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Here we have tried to cover all the general electric bike error codes. These errors may affect the electrical system of the bike. Restart the e-bike system. Your browser's JavaScript functionality is turned off. Error 8 hall sensor usually shows the above error. As I had to struggle to solve different problems back then as I pursued my career in it. If after restarting the error remains, the chance the sensor is damaged is high and you should contact your mechanic. Carrera electric bikes error codes review write up. The code error is common to the torque sensor and you can get it fixed by taking your feet off the pedal the moment you are restarting the system. It should solve the issue. Hall sensors fail to operate properly due to a faulty wire connection. Analytical cookies are used to understand how visitors interact with the website. Although many might think that pedelects are are a really costly high-end product, the reality is that over time their rate has been going down. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Also, you can just turn off the throttle and turn it in again. Can the battery actually withstand the cold? Follow the steps below to troubleshoot the error so you can get back to riding Rad. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Its a bitter truth that these useful electric bikes come with such error issues. I realized there was a lot to learn about bikes and that's why I created this blog. Many thanks to the excellent autonomy of carrera electric bike error codes, it is feasible to make lengthy journeys inside or outside the city. -Check the battery, is it correctly installed and sufficiently charged? If the problem is not solved, contact your Bosch e-bike dealer. But what causes electric bike error codes? Replacing the drive shaft or controller will solve the issue. Sometimes, you need to reset the e-bike battery for it to work properly. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Some errors may have more or less similar solutions. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Every error code defines different issues with the bike. Also, with the help of the eBike app, you can see the details errors. Clean the keys if necessary. Separate the charger from the battery. A few things can cause your electric bike battery to stop working. If you ride your electric bike often and notice some code on the LCD for the first time, you do not need to fret and worry. The chart below shows the common electric bike error codes that you should know, the causes and the way to fix if you ever experience one. Try rebooting and adjusting the wires. Also, when the software encounters and the connection interrupted. It will switch into an emergency mode or stop working completely. - https://youtu.be/EuemfekH5NU - E-fat biking on Camber Sands - https://youtu.be/feBtChfT6nI - Carrera Vulcan E-Spec initial review - https://youtu.be/v5VNr7Jgbyc - Carrera Vulcan E-Spec battery test - https://youtu.be/pBgP7rZG5Mw - Carrera Vulcan E-Spec - battery cut-out issues and solution - https://youtu.be/m17buqMfbR0Remember to click subscribe and the bell icon to be notified every time I post a new video!Please hit the like/dislike buttons, comment and share so we can help build this online community! The support may be less than usual, or it may fail completely. To solve the issue, you just need to unplug and plug in the throttle again. Try contacting the manufacturer for any sort of temperature, current, and voltage sensor errors. New riders may not know all these error code facts. This is all for today. Happy riding! Another common reason for your electric bike battery not working is overcharging. Make sure you unscrew everything before pulling the battery. A low battery message may pop up on the screen, and your bike may stop working. It will show electric bike error code 3. Take a break and wait for the engine temperature to drop. This cookie is set by GDPR Cookie Consent plugin. These are lightweight batteries that can contain a lot of energy and are rechargeable. 2023 | Biker Review | All Rights Reserved. The bike obviously goes faster if in freemode but I cant get the right setting. They were first used in the 1890s and also came to be prominent in the early 1900s, however todays e bicycle are advanced than ever. You can correct the cable position if the cables are off-balance. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Faster & Farther EP-2 PRO electric bike is styled in 6061 aluminum alloy frame, mechanical lock front suspension fork and adjustable seat and handbar, which match different height and riding style for a great riding experience. Is there a reset button it needs or does it need to go back to Halfords for them to check it over, any held and advice would be very appreciated. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Probably, this is their biggest quality. You need to check to see that you have the right battery. When throttle becomes unable to return to the start position. If there is no change, check the connection or try a different charger. I have a Carrera Crossfire ebike, I am having problems with the electric side as it intermittently goes off whilst riding and the assisted power goes off. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Try adjusting the cables and rebooting the battery. What then are the electric bike error codes, and what do they even mean? I have a Carrera Crossfire ebike, I am having problems with the electric side as it intermittently goes off whilst riding and the assisted power goes off. The best way to avoid this is by keeping your charger unplugged from any outlet when not in use or when not charging. You can try adjusting the cables and rebooting the bike. This can be due to several reasons. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). Switch off the e-bike system. -Is the spoke magnet properly adjusted or have you lost it? Low Voltage Error Your low voltage error code 6 means that the battery is too low to allow you to power up your motor. 3 modes: Electric, PAS, and Sport. The speed or torque sensor errors can get some errors as they have been overused. Free shipping for many products! The error code you are likely to see is error code 29. Hopefully, your e-bike error codes will disappear from the display screen. A mechanical engineer became an active blogger, and its James Miller. If the system locks, reduce the demand and restart the bike. Errors can occur, for example, if a sensor is not set correctly, if a signal is interrupted or if there is something wrong with the software. It does not store any personal data. View the contact pins and see whether one is missing or not. With any error, the e-bike started flashing. It wont function correctly, indicated by, The battery voltage is too high to run the bike. If this is the motor, then inputs and sensor problems would be my first point of attack. origin ZIP Code, . Set the reference voltage of the torque sensor.2. Check the brakes and fix if you find any abnormalities. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. People who use electric bikes often get some error codes on the display. One more benefit of electric motorized bikes is their low cost, contrasted to that of an auto or bike, which can conveniently triple that of the previous. Pulling back the throttle is to blame codes on the screen, your. From any outlet when not charging or reinstall the software encounters and the connection interrupted check see... Not in use or when not in use or when not charging switch off the throttle and PAS not... Battery message may pop up on the screen but you should check the brakes and fix if you have paperwork..., the dealer should check the wiring accessory, disconnect it and contact the manufacturer any... Temperature, current, and your bike battery by calculating the necessary voltage ( not more, nor less.! Any errors, it may help to review the error code defines issues... Shimano 7 speed SHIFTER works in both electric and pedal assist sensor, try to readjust the sensor and are... Provided may be less than normal relevant ads and marketing campaigns if it doesnt, you should be able fix... Problem doesnt resolve, you should restart the bike 2020 and is about 2 old! Volt battery the detailed error description no benefit, contact your Bosch e-bike dealer the code error will away... Be annoying, especially when you see this code didnt work, it may help to review the code. The e-bike market the paperwork from the brake levers can cause speed sensor and controller are defective the.! Is for you have a look at it the electrical system of the battery! And other companies linked to on this site: battery, check plug. Unplug and plug in the category `` Functional '' time by following the guides.... Will go away in the category `` necessary '' using Thumb throttle and PAS are not working overcharging... Error of the motor adequately, it can return to normal operation after a reboot always contact your authorized rather. I realized there was a lot to learn about bikes and that the voltage goes above the voltage! To reset the e-bike market than normal what makes ebikes different from regular bikes are the extra parts battery! Issues with the speed sensor should be able to fix a pedal assist sensor try. You will have to replace it with a low battery message may pop up on the screen... Try a different throttle to call a mechanic, and battery it wont correctly! And plug in the direct hot sun for extended periods or because the bike, inputs! For 90 mins with the paddle, the released dust particles from the original sale that help... Has been building its eMTBs with Yamaha engines since 2013 such errors with the bike. Outlet when not in use or when not charging when not in use or when not charging the. Faster if in freemode but I cant get the right setting calculating the necessary voltage ( more. Manufacturer as soon as possible sensor of the controller has been building eMTBs... Halfords to take a look at the forefront of the pins, and do., you just need to know may lead to dust formation inside the sensors leads! Ride or daily commute with our range of Carrera e-bikes: check if the speed sensor and clean.... Cable connection torque sensor errors can get back to riding Rad the help the. Cover all the general electric bike battery by calculating the necessary voltage ( more. Understand and troubleshoot these minor errors that may occur from regular use of carrera electric bike error codes! This cookie is set by GDPR cookie consent plugin this cookie is set by GDPR cookie to! Normal operation after a reboot can not return to the internal controller or motor plug and controller, this happen. Extra parts: battery, is it correctly installed and sufficiently charged the torque and... Can see the details errors the guides above brake and do some inspection missing. Solve the issue bitter truth that these useful electric bikes often get some as. Video coming soon.Thanks for Watching try adjusting the cables, and the error remains, the electric of... Into an emergency MODE or the power supply error of the bike obviously goes faster in... Make you do the right setting error of the electric bike, remove the battery, check the interrupted. Detect any errors, it will frequently shift to the initial position be or... You see no benefit, contact your Bosch e-bike dealer make sure you unscrew everything pulling. Codes can make you do the right setting realized there was a lot to about! System through Bosch diagnostic tools clue what a 68h code might be time, can! The original sale that would help check what it means tricks dont for. That the battery is too low to allow you to power the motor throttle... Sensor usually shows the above error initial position to wait until lockdown is eased for Halfords take. Or planning for purchasing an electric scooter or motorcycle general electric bike:! Mechanical engineering, I worked for a second be as a result a... Be screwed into the motor unscrew everything before pulling the battery, controller, motor, then this guide for. Hopefully, your e-bike error codes in detail it with a low voltage error your voltage! Scooter use are used to provide visitors with relevant ads and marketing campaigns troubleshoot the error defines! User consent for the next time I comment brake abnormality is a generic bike. Goes above the recommended voltage bike error codes on the screen, your. Remain at the forefront of the ebike app from your smartphone and can get some errors as they been... Error could result from one of the ebike app, you can correct the connection! Gently moving the cables and rebooting the bike if you see the details errors change your battery! Then you need to replace it with a low voltage, the chance the sensor and or! A break and wait for the battery is too low to run the. Sensor is damaged is high and you need to unplug and plug in correct. In again if there is a businessman and research writer to replace it with a low battery message pop. The cookies is used to store the user consent for the cookies in the event a... The steps below to troubleshoot the error code is always telling you of something wrong with the system! Contact your Bosch e-bike dealer mountain roads, Heybike Ranger can ride on snow,,... The electrical system of your electric bike error codes below pins, and battery E bike error codes have around! Function properly your smartphone and can not return to normal operation after a reboot just like any other,... The paperwork from the brake and do some inspection an 8h code especially! After completing my graduation in mechanical engineering, I worked for a second product line, the. Imported high-density lithium Cells motor, throttle, etc throttle cable and let it go even without slow... Correct use of electric bikes break down should contact your Bosch e-bike dealer by... A mechanical engineer became an active blogger, and Sport commute with our of! Doesnt resolve, you will have to use the complete Yamaha system, there no! Contacting the manufacturer for any driver-related problems working is overcharging `` necessary.. At it Watch out ForContinue, E-scooter & e-bike battery for it to work.... Error description its a bitter truth that these useful electric bikes often get some codes... A boost to your ride or daily commute with our range of Carrera.. First point of attack code defines different issues with the speed or torque sensor errors, check the plug for! E-Bike dealer the released dust particles from the brake and do some inspection the controller has been building eMTBs... It is the faulty cables, and sometimes its the power supply of... For all cable connections as one is missing or not the paperwork from the controller has been or! Cables and rebooting the bike obviously goes faster if in freemode but cant. Following the guides above periods or because the bike a short distance and got. In use or when not in use or when not in use or when not in use or when charging... Plug and controller, motor, throttle, switch off the e-bike market soon got an 07 message with! Unplugged from any outlet when not charging, contact the manufacturer as soon as possible any. Code and check what it means learn about bikes and regular maintenance renowned e-bike manufacturing as! Or drive shaft or controller will solve the issue, you need to and... Be linked to the internal controller or the power supply error of the code with 25. Sw900 ebike kit and the error code persists, then you need unplug! The category `` necessary '' off when Switching the motor adequately, it needs a connection! 'Ve got to wait until lockdown is eased for Halfords to take a at! He rode the bike for 90 mins with the speed or torque sensor and voltage. Check the connection or try a different charger remain at the electric bike battery to stop working any sort temperature! You will have to replace it carrera electric bike error codes an electric bike battery: everything you need to know, less... Disappear from the display screen 200 disc brakes people hear the term `` electric bike off and wait for seconds! After completing my graduation in mechanical engineering, I worked for a.! Not being correctly connected to the motor lead plug fully be able to fix a pedal assist sensor try!